Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews
Call Service Center (804) 346-4200

4,592 Reviews of Nissan of Richmond - Service Center

Sort by
May 24, 2022

They do excellent work no problem with them will continue coming back for service for my car More

by TMARY1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandra Wright, Paula Quick , Donnie Washington, Bryan Santana, Raeshaun Jones, Bailey Thompson
Report | Print
May 25, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

May 24, 2022

Great customer service! I do not recommend the sales associates as they like to badger you. Although I love the service team! More

by AWARD83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2022 -

Nissan of Richmond responded

Thank you for the positive words for our Service Department! Don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

May 24, 2022

The service Team is top notch. They are always professional and keep me informed of my vehicle needs. More

by ZELGEE25
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandra Wright, Paula Quick , Donnie Washington, Bryan Santana, Raeshaun Jones, Bailey Thompson
Report | Print
May 25, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words for the Service Department and for taking the time to leave us this wonderful feedback. This is what we strive for! Paula Quick Owner Loyalty Manager

May 23, 2022

My last service was great. Debbie congers service advisor was great.;explain entire service in detail, with a great personality and patience. More

by JOYFULNESS747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad ­­­­­Debbie was able to help. This is what we strive for and and we hope to see you again! Paula Quick Owner Loyalty Manager

May 23, 2022

Friendly people, clean atmosphere, keeping me informed at all times and maintenance was done in a timely matter More

by BERNITASIMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raeshaun Jones
Report | Print
May 23, 2022 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Debbie and Raeshaun had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

May 23, 2022

Michelle was very helpful and I had a good experience with all the people in the service department More

by Wspagnolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
May 23, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our service department! Michelle and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

May 23, 2022

The individual that assisted me was very professional and looked after my interest. He guided me through the payment process and brought the vehicle around- nice More

by Preston.smith63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed- sorry forgot name but was not above
Report | Print
May 23, 2022 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Michelle and our team can do to assist you in the future, please let us know. Paula Quick Owner Loyalty Manager

May 23, 2022

Best customer service. Made sure that they answered all my questions. Pleasant attitude.. nice guy More

by JADA0719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
May 23, 2022 -

Nissan of Richmond responded

Jada, Thank you for your very kind review. Richard and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

May 23, 2022

Very upset that i had to pay for an oil change, when i was told when i purchased my vehicle that it would be free oil changes for the 6 years of my loan! Just bcuz theres a new management should not mean More

by CCVIRGO28
Customer Service
Price
Recommend Dealer
No
Employees Worked With
my son took the car, i have no idea who i spoke to over tge ohone. But she didn’t seem to care about what i was telling her.
Report | Print
May 24, 2022 -

Nissan of Richmond responded

Thank you for taking the time to submit a review. We take pride in good customer service and we're sorry you had a less than stellar experience,  If you would like to further discuss your concerns, then feel free to contact me at your convenience at the number below with your name and date of visit. Sincerely, Paula Quick Owner Loyalty Manager 804-346-4200 x. 1000

May 22, 2022

The service was good but you guys couldn’t do anything about my particular problem More

by Smiley02124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
May 23, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

1
...
147
148
149
...
460