Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews
Call Service Center (804) 346-4200

4,592 Reviews of Nissan of Richmond - Service Center

Sort by
March 21, 2022

The level of service is horrible. Recently bought a vehicle that died after 2 months they don’t even want to discuss the issue. More

by User-996b52ecd5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn
Report | Print
Apr 06, 2022 -

Nissan of Richmond responded

We appreciate your taking the time to leave us this feedback. Hopefully, you'll consider doing business with us in the future. Sincerely, Paula Quick Owner Loyalty Manager 804-346-4200 x, 1000

March 21, 2022

Everything was great and did it in perfect time and help me learn more about my car that I didn’t know More

by STEPHANIEMILLER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Mar 22, 2022 -

Nissan of Richmond responded

Thank you, Stephanie. We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

March 21, 2022

They fixed the recall issue that was on the car. It was done at an good time. More

by mz.teetee75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Mar 21, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Donnie was able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

March 20, 2022

Wasnt really welcomed and kinda chaotic but my service tech cate of me and my vehicle More

by natashafoxx501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raeshaun Jones
Report | Print
Mar 21, 2022 -

Nissan of Richmond responded

Natasha, Thanks for sharing your thoughts about your experience with Nissan of Richmond. Raeshawn and our team appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

March 20, 2022

I purchased my car from Nissan, been going faithfully for 3 years for service and was told that I had free oil change and inspection for life and I went in on a Saturday and was charged $65 for an oil change More

by Juelzmam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Santana
Report | Print
Apr 06, 2022 -

Nissan of Richmond responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with you. If you would please call me directly at the number below. We value your business. Sincerely, Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

March 19, 2022

I was in and out with good timing my car feels like it’s driving better More

by LAKISHAWASHINGTON804
Customer Service
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2022 -

Nissan of Richmond responded

Thank you for your business, Lakisha. We appreciate you taking the time to leave us a five-star review. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Paula Quick Owner Loyalty Manager

March 19, 2022

Love Nissan of Richmond. Great service. Always courteous and professional! Would recommend you to others! More

by Janet.slaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandra Wright, Phillip Weinman, Raeshaun Jones
Report | Print
Mar 19, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. Paula Quick Owner Loyalty Manager

March 19, 2022

Strongly satisfied. Work has been done in time. Good suggestion for future service with good ideas. More

by NAR_PRADHAN1982
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Mar 19, 2022 -

Nissan of Richmond responded

Thank you for taking the time to leave us a five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

March 18, 2022

Accomplished work as expected. I came here multiple times and will come to. Good location More

by ramesh_jel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Santana
Report | Print
Mar 19, 2022 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

March 18, 2022

Very classy, customer friendly. Great waiting room. Service was prompt. Less than 1 hour to perform needed repairs. I'll definetly visit them to shop when I need a new car. More

by TOMSHEA54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Mar 19, 2022 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Tom, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

1
...
174
175
176
...
460