Nissan of Richmond - Service Center

Employee was very courteous & knowledgeable. Maintenance on my card was performed in a timely manner. Maintenance on my card was performed in a timely manner. More

Always good service with smiles. Took care of all issues and gave few recommendations 😊. Thanks and gave few recommendations 😊. Thanks More

It was a great experience by far great customer service friendly people pleasant visit will return. friendly people pleasant visit will return. More

I’ve been using this center because this is where I bought the car. But I was very disappointed with the service this time. The coupon for oil change that I brought in and specifically mentioned as I d bought the car. But I was very disappointed with the service this time. The coupon for oil change that I brought in and specifically mentioned as I dropped off the car was not applied. And as I was leaving the back tires were not inflated which I notice as I got in the car and drove 100ft. The center is far from our house, I bring it here once a year to get the free state inspection. But somehow this $30 service doesn’t seem worth it. More

JJ is super friendly and I liked that he confirmed what services I requested as well as suggested services that were coming up so I didn’t have to turn around and come back for a simple oil change. He also services I requested as well as suggested services that were coming up so I didn’t have to turn around and come back for a simple oil change. He also followed up after my appt to make sure everything was ok. Maybe it’s procedure but JJ made me feel like he was going above and beyond for me and in customer service I think the customer always wants to walk away from the experience thinking they have been treated exceptionally well! Atleast that’s how I treat my own customers. Thanks again for everything!!! More

It was great experience. I went in and service personel was very helpful and got the job done was very helpful and got the job done More

This dealer is so much better than the dealer I purchased to truck from. Service Department is good. to truck from. Service Department is good. More

Had a great experience with the service department fast service. Will go back to shop fast service. Will go back to shop More

We worked with Phil again! ALWAYS A PLEASURE! He definitely continues with the excellent customer service! definitely continues with the excellent customer service! More

Average service. Seems like it’s not as good as it used to be when I purchased the vehicle. to be when I purchased the vehicle. More