Nissan of Richmond - Service Center

Got in for a recall service. The team did a great job. Offered to wash my car. wait time was not long. I just didn't appreciate the call from the sales team to buy my car when I was in. I said before I ju Offered to wash my car. wait time was not long. I just didn't appreciate the call from the sales team to buy my car when I was in. I said before I just bought the car and I don't want to sell it. And I'm not going to sell it in the future. More

Quality service. I was informed with the additional service that needs to be done on the next scheduled oil change along with the pricing. Thank you! service that needs to be done on the next scheduled oil change along with the pricing. Thank you! More

Ms. Debbie provided exceptional customer service and treated my issues as her top priority. I would definitely recommend her as a Service Advisor, as she great to work with. treated my issues as her top priority. I would definitely recommend her as a Service Advisor, as she great to work with. More

Great Service and communication! Chandra was so kind and amazing over the phone and in person! Thank you so much for the great service on my car. amazing over the phone and in person! Thank you so much for the great service on my car. More

The service was quick and prompt, and they went above and beyond to meet my needs. I appreciate that they washed my car and cleaned the inside, too. beyond to meet my needs. I appreciate that they washed my car and cleaned the inside, too. More

They told me nothing was wrong with my car. And I feel so it is. So I’m taking it elsewhere. I was not satisfied it is. So I’m taking it elsewhere. I was not satisfied More

Service is not what is use to be. I felt as if I were bothering them to show up. Slow! Long wait for an oil change. I feel I should find another dealership to service my car. I was ready to possibly do a bothering them to show up. Slow! Long wait for an oil change. I feel I should find another dealership to service my car. I was ready to possibly do a trade in yesterday. I decided not to frankly because the service department there has gone downhill. More

I never have issues when I am coming to this Nissan. Everything has been wonderful with all service. Seth and Chandra always make sure I am happy leaving. Everything has been wonderful with all service. Seth and Chandra always make sure I am happy leaving. More

Great customer service they really pride their self in providing the best service for the customer and vehicle and make you feel apart of the Nissan family. providing the best service for the customer and vehicle and make you feel apart of the Nissan family. More

Derek and his associates went out of their way to accommodate me. Everyone was super efficient and attentive. I am very pleased and confident that I will return. accommodate me. Everyone was super efficient and attentive. I am very pleased and confident that I will return. More