Nissan of Richmond - Service Center

Very professional and knowledgeable with the issues with my car. I walked to and from since I lived in a 3mile ratio from the dealership and they gave me water to hydrate. I really appreciated that. my car. I walked to and from since I lived in a 3mile ratio from the dealership and they gave me water to hydrate. I really appreciated that. More

Promised me free oil changes for life 3 years ago upon my truck purchase. No longer offering free oil changes as of thus year. Lost my trust and will no longer deal with them. No longer considering upgrading truck purchase. No longer offering free oil changes as of thus year. Lost my trust and will no longer deal with them. No longer considering upgrading my 2012 avenger for a maxima. More

The staff is excellent here and I love that Nissan dealership. They make you feel so comfortable and cared for. Always a very pleasant experience and Deborah was awesome. dealership. They make you feel so comfortable and cared for. Always a very pleasant experience and Deborah was awesome. More

Went in for oil change. The drain plug gasket got crushed in the process causing a leak. They fixed it, no issues, and gave me a free oil change for my next visit. in the process causing a leak. They fixed it, no issues, and gave me a free oil change for my next visit. More

Many thanks go out to fill feel from the service department apartment and helping me with the repair of my 2011 2011 ultimate Nissan from miss Hamilton department apartment and helping me with the repair of my 2011 2011 ultimate Nissan from miss Hamilton More

I went in for an oil change and I found out that I needed to get new brakes . They were able to complete the break job and install change the oil that morning. to get new brakes . They were able to complete the break job and install change the oil that morning. More

Fantastic service team!!! I brought in a flat tire 10 minutest before closing and they committed to having it repaired the next day before 10 am. The team totally came through for me. It is rare to fin minutest before closing and they committed to having it repaired the next day before 10 am. The team totally came through for me. It is rare to find a service department that will go that extra mile without any hesitation. More

They was great and i was in and out with out an problem Mrs. Wright get me right every time even when I’m upset she make sure to slove the issue she is just amazing all around!! Mrs. Wright get me right every time even when I’m upset she make sure to slove the issue she is just amazing all around!! More

Service manager and mechanic were very helpful. The wifi in the waiting area is terrible. I planned to sit there for the 1 hour 20 mins and get work done but could not. I don't think the wifi drive has been in the waiting area is terrible. I planned to sit there for the 1 hour 20 mins and get work done but could not. I don't think the wifi drive has been updated for years. This should be addressed. More

Service was completed with no problems. Chandra provided excellent customer service while I waited for my car to be ready. I was given clear information about what was recommended for my car. excellent customer service while I waited for my car to be ready. I was given clear information about what was recommended for my car. More