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4,592 Reviews of Nissan of Richmond - Service Center
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August 07, 2021
This dealership has always been super helpful with any issues I’ve had going on with my car. Diagnostics and repairs are always done quicker than originally quoted. issues I’ve had going on with my car. Diagnostics and repairs are always done quicker than originally quoted. More
by xbhnandez
Verified CustomerEmployees Worked With
Ronald Trotman, Chandra Wright
August 07, 2021
It's not what I expected service needs to be a little bit better until I see as a customer better service you will never get a better rating. better until I see as a customer better service you will never get a better rating. More
by triciann36
Employees Worked With
Chandra Wright, Phillip Weinman
August 07, 2021
Appointment was done On time in a timely manner And professionally. I was there early but they took me right away with no questions and no delay. professionally. I was there early but they took me right away with no questions and no delay. More
by bettyhamilton13
Employees Worked With
Nick at Pouncy Track location
August 07, 2021
The service department is great. Service advisor Chandra is amazing and professional. She is the reason I drive across town to have my car service at Nissan RVA. is amazing and professional. She is the reason I drive across town to have my car service at Nissan RVA. More
by M.S.
Employees Worked With
Chandra Wright
August 07, 2021
Nissan has been very helpful! I do love and prefer the Pouncey Tract Rd location for my service needs because they get me in and out with no worries versus sitting at the Broad St location for hours and m Pouncey Tract Rd location for my service needs because they get me in and out with no worries versus sitting at the Broad St location for hours and my car hasn't been touched yet. Thanks for all you do! More
by mstashag
Employees Worked With
Not listed name unknown
August 07, 2021
Managed expectations well and communicated effectively. Completed my repairs ahead of schedule and even gave a labor discount, making it cheaper than expected. Very friendly service. Completed my repairs ahead of schedule and even gave a labor discount, making it cheaper than expected. Very friendly service. More
by SWEETSCHOLLEN
Employees Worked With
Don Johnson, Derek Slaga
August 07, 2021
Courteous responsive service agents. Met time-to-repair estimates & washed my suv after servicing (Derek was my service mgr, excellent rep for Richmond Nissan) very efficient streamlined service process; w estimates & washed my suv after servicing (Derek was my service mgr, excellent rep for Richmond Nissan) very efficient streamlined service process; will continue to service my suv there! More
by Michael A
Employees Worked With
Derek Slaga
August 06, 2021
This is the 2nd time I have taken my car in for service and could not be happier with the results. Derek was extremely helpful. I will be bringing my car back for any additional service needed and could not be happier with the results. Derek was extremely helpful. I will be bringing my car back for any additional service needed More
by Karin.jennings
Employees Worked With
Derek Slaga
August 06, 2021
Derrick was by far the best customer service person I've encountered in my 20 years of owning Nissan. Kudos to him!!! Excellent service technician. encountered in my 20 years of owning Nissan. Kudos to him!!! Excellent service technician. More
by slprice41
Employees Worked With
Derek Slaga
August 06, 2021
Professional and pleasant to work with. They really accommodate their customers! I will definitely bring my car back for service next time I need work done! accommodate their customers! I will definitely bring my car back for service next time I need work done! More
by DAVE-ADKINS
Employees Worked With
Seth Albright
