Nissan of Richmond - Service Center

Took my car for an oil change. The service staff were professional and courteous. Like that they always ask if I would like a car watch. Great customer and service. professional and courteous. Like that they always ask if I would like a car watch. Great customer and service. More

Excellent service and squeezed me in for an appointment. Gave me a coupon and discount. Very friendly and everyone was nice inside the dealership to.. Gave me a coupon and discount. Very friendly and everyone was nice inside the dealership to.. More

Phill is outstanding customer service personnel. He on his A game when it comes to service. Only reason I come to Nissan of Richmond to get my truck service his A game when it comes to service. Only reason I come to Nissan of Richmond to get my truck service More

Gotten my first car there traded that one in gotten another one.Their building is clean and they have respectful workers helping us what we need . another one.Their building is clean and they have respectful workers helping us what we need . More

I was impressed with the service got a call in the morning that they had the car then after they were complete. They were prompt when I came in to pick up my car morning that they had the car then after they were complete. They were prompt when I came in to pick up my car More

This is just for service side they are great but their sales side sucks they always forget about their loyal customers I will recommend their service side always sales side sucks they always forget about their loyal customers I will recommend their service side always More

Always very friendly & helpful. Chandra & Seth helped me yesterday and they both are very customer oriented. I always have questions about my car & yesterday I asked how much mileage could I get in my car yesterday and they both are very customer oriented. I always have questions about my car & yesterday I asked how much mileage could I get in my car and they said at least another 100,000 & I have 98,600 on it now so that made me feel great. This Nissan dealership is great 😊. More

Car was serviced as requested in a timely manner. Customer service representative was very polite, courteous and helpful. All questions were answered and I was informed about issues that needed addre Customer service representative was very polite, courteous and helpful. All questions were answered and I was informed about issues that needed addressed. More

They're very clean and informative about the work that needs to be done on the vehicles as well as not being pushy about getting the work done. needs to be done on the vehicles as well as not being pushy about getting the work done. More

Awful customer service! Would not recommend! Communication is lacking big time. Told me my car would be ready the next day then when I called the next day to see if it was ready they said it wa Communication is lacking big time. Told me my car would be ready the next day then when I called the next day to see if it was ready they said it was a three day turn around time. Lied straight to my face. More