4,592 Reviews of Nissan of Richmond - Service Center
Great experience with Nissan of Richmond. I did not know I could get a free tire rotation with an oil change, I’m so happy! I could get a free tire rotation with an oil change, I’m so happy! More
The staff was very friendly especially the guy in the service part named Phil. He was honest about the wait time to get my car serviced and assured that it would take no time. service part named Phil. He was honest about the wait time to get my car serviced and assured that it would take no time. More
Sales call to buy my car without knowing what the status of my service was and telling me to call as soon as possible. Did not meet forecasted completion time. Did not apply point. It was put on the initial of my service was and telling me to call as soon as possible. Did not meet forecasted completion time. Did not apply point. It was put on the initial request, but not followed through with. We had to ask. More
I came into the dealership to get an oil change for my 2020 Nissan Rogue and Alex Slaga assisted me. He is the BEST. He gave me excellent customer service. The service performed was quick. I love coming t 2020 Nissan Rogue and Alex Slaga assisted me. He is the BEST. He gave me excellent customer service. The service performed was quick. I love coming to Nissan of Richmond for all my vehicle services. More
Good proximity to my home. Reasonable price. They seem to be honest so far. I used to go to the Midas next to the dealer for oil changes, repairs, and state inspections, but I realized that the Midas cannot be honest so far. I used to go to the Midas next to the dealer for oil changes, repairs, and state inspections, but I realized that the Midas cannot be trusted. I have been comparing prices between the Midas and this dealer, and the prices are competitive. More
Kevin Preston and the Nismo RVA team are responsive, Kevin Preston and the Nismo RVA team are responsive, thorough, and take ownership of your issues. I value their diagnoses and recommendations. I’ve b Kevin Preston and the Nismo RVA team are responsive, thorough, and take ownership of your issues. I value their diagnoses and recommendations. I’ve been trusting them with my 93 Nissan 300ZX Z32 for over three years. More
Extremely welcoming environment a great end to end customer experience. Friendly and knowledgeable service advisor went above and beyond to ensure all program documents were in place to reduce out of customer experience. Friendly and knowledgeable service advisor went above and beyond to ensure all program documents were in place to reduce out of pocket expenses. More