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Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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July 07, 2021

Seth was very helpful and kept me informed through the whole process , service was quick. I will be coming back and plan on buying my next car there More

by brebola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Jul 07, 2021 -

Nissan of Richmond responded

Thank you so much for the five-star rating; and for taking the time to leave us this wonderful feedback! We're glad to hear that you found your experience with Seth to be a positive one. We look forward to working with you in the future, and we thank you for your business. Paula Quick Owner Loyalty Manager

Jul 08, 2021 -

Nissan of Richmond responded

Hi, we are so pleased you enjoyed your visit to Nissan Of Richmond! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 07, 2021

Inspected car, finished before estimated time and cleaned the car up nicely for me. Seth was great to work with. He was very informative with what they did and what might be needed in the future. He didn’t t More

by Paulie B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Jul 07, 2021 -

Nissan of Richmond responded

Thank you for taking the time to leave us this fantastic, five-star review. We are very happy to hear that Seth provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

Jul 08, 2021 -

Nissan of Richmond responded

Hi Paulie., thank you for your kind review; we are happy to pass along your comments to Seth here at Nissan Of Richmond! We hope to be of service to you again in the future. Best wishes, Nissan Of Richmond

July 07, 2021

Nissan Of Richmond Service Department have always done a superb job on my vehicle. Phil has always noticed and took care of me with each visit and he and crew do a phenomenal job! More

by GROATRM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Jul 07, 2021 -

Nissan of Richmond responded

Thank you for taking the time to leave us a five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

Jul 08, 2021 -

Nissan of Richmond responded

Hi, we're glad you had such a wonderful experience with us! Thanks for taking the time to leave us this information about your recent visit. Take care!

July 07, 2021

These guys and gals are always awesome when I come in for service. Customer service is too notch and they always are looking out for the customer when it comes to deals and pricing. More

by joshnit13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Brown
Jul 07, 2021 -

Nissan of Richmond responded

Josh, Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Paul was able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

Jul 08, 2021 -

Nissan of Richmond responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Richmond. Thank you so much for your feedback! We hope you have a great day!

July 07, 2021

I was not able to make an appointment for an oil change and brake system fluid change. I was greeted upon arrival and given the time frame for completing the service. I chose to wait and it took a little l More

by BOWMANGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jul 07, 2021 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

Jul 08, 2021 -

Nissan of Richmond responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know! Take care!

July 07, 2021

Super quick and friendly service. I was in and out in less than 2 hours with no appointment. I appreciate the level of detail provided on the paperwork. More

by Rdl821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Jul 07, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

Jul 08, 2021 -

Nissan of Richmond responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

July 07, 2021

Nissan of Richmond is always great to me, service is friendly and they’re always upfront with any issues with my vehicle! Would definitely recommend More

by syclark89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jul 07, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

Jul 08, 2021 -

Nissan of Richmond responded

Hi, we are so happy to read such a great review about Nissan Of Richmond! Thanks for the recommendation, and have an amazing day!

July 07, 2021

Customer Service was great. They meet you at the vehicle and walked you through the entire process from beginning to end. I highly recommend Nissan of Richmond. More

by Cortan16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Jul 07, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

Jul 08, 2021 -

Nissan of Richmond responded

Hi, we're glad you had such a wonderful experience with us! Thanks for taking the time to leave us this information about your recent visit. Take care!

July 07, 2021

Phil the service tech was really helpful, positive attitude ,explained the service needed for my car. Service/maintenance on my vehicle was completed in a timely manner More

by RENITA403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Jul 07, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate your business here at Nissan of Richmond, Renita! Paula Quick Owner Loyalty Manager

Jul 08, 2021 -

Nissan of Richmond responded

Hi, thank you for your kind review; we are happy to pass along your comments to Phil here at Nissan Of Richmond! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 06, 2021

In my experience the staff have always been professional and knowledgeable. I didn't feel I was being taken advantage of so they could make money. More

by rupi3875
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Paul
Jul 06, 2021 -

Nissan of Richmond responded

Thank you for the 5 star review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

Jul 08, 2021 -

Nissan of Richmond responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Richmond! We hope to be of service to you again in the future. Best wishes, Nissan Of Richmond

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