Nissan of Richmond - Service Center

Very great car appointment as always. I get all of my car servicing done here. Very helpful with great attitudes and always a fast yet efficient service. servicing done here. Very helpful with great attitudes and always a fast yet efficient service. More

Wasn’t informed of the change in free oil changes prior to scheduling appt. Dropped off car at 8am for inspection and oil and not ready until after 5. Very disappointed. to scheduling appt. Dropped off car at 8am for inspection and oil and not ready until after 5. Very disappointed. More

My car was towed to Nissan on May 27, 2021 in need of a new fan that was on back order. Phil, in particular, was fantastic to work with. Spoke to him on a biweekly basis about the status of my car part. Th new fan that was on back order. Phil, in particular, was fantastic to work with. Spoke to him on a biweekly basis about the status of my car part. The service department worked tirelessly over a month and continue to escalate the issue to corporate. Received my car back a month earlier then expected. He kept the price down as much as he could and found me a coupon for a free inspection. I am the happiest I could possible be over a frustrating situation. More

The service was great and the staff were friendly and helpful. It was easy to get an appointment when I needed it. The inspection was shared with me. helpful. It was easy to get an appointment when I needed it. The inspection was shared with me. More

The service dept is always nice friendly and very helpful. The communication i get from Seth about my vehicle is the best. I would not take my any orher place helpful. The communication i get from Seth about my vehicle is the best. I would not take my any orher place More

Wry unprofessional. Brought vehicle in for oil change. Wry unprofessional. Brought vehicle in for oil change. I didn’t realize car needed inspection. They should’ve noticed that when checking my car for Wry unprofessional. Brought vehicle in for oil change. I didn’t realize car needed inspection. They should’ve noticed that when checking my car for things that needed to be done. Pay attention to detail. More

Phil has always been extremely helpful to me. Would recommend Richmond Nissan to my friends recommend Richmond Nissan to my friends More

Phil our technician supervisor did a very awesome job on keeping us updated and fighting with the crooked silver rock insurance. You guys did an awesome job getting our 2017 rogue back up and running. keeping us updated and fighting with the crooked silver rock insurance. You guys did an awesome job getting our 2017 rogue back up and running. More

A excellent dealership. I always get the best service and everyone is very nice and professional. Can always count on service being done with perfection everyone is very nice and professional. Can always count on service being done with perfection More

The Dealership and the service dept. has been outstanding. Will certainly return. outstanding. Will certainly return. More