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Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews
Call Service Center (804) 346-4200

4,592 Reviews of Nissan of Richmond - Service Center

Sort by
June 25, 2021

My services rep was awesome and very professional. She got me in and out. More

by AASANDER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Jun 26, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

June 25, 2021

Great service prices. Very helpful, friendly, and efficient service advisors and techs. I would highly recommend Nissan of Richmond to my friends. Thank you again. More

by MADISONHAYLEYR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Joshua Brown
Report | Print
Jun 26, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

June 25, 2021

I was disappointed to find out that this dealership from where I purchased my truck, and paid a lot of extra money for premier service, is no longer honoring that contract. I don’t think Nissan of Richmond More

by DUANEINVA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Jul 03, 2021 -

Nissan of Richmond responded

Hi Duaneinva2, we are very happy to have provided you with such a positive experience! We hope to see you soon!

June 25, 2021

Phil is awesome!! He always knows what my car needs, and delivers with knowledge and a smile. More

by MRSAMBISHOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Jun 26, 2021 -

Nissan of Richmond responded

Thank you for taking the time to leave us this fantastic, five-star review, Sam! We're thrilled that you find your experience with Phil to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

Jun 26, 2021 -

MRSAMBISHOP responded

I am Ann Marie. Not Sam.

June 25, 2021

Friendly and helpful service. All staff seemed to be on board with getting everyone in and out More

by Arlena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Jun 26, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else, Arlena. Paula Quick Owner Loyalty Manager

June 25, 2021

Quick check in. Good recommendations on other services car may need and didn’t pressure when some weren’t taken. More

by esmetcal
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Jun 26, 2021 -

Nissan of Richmond responded

Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

June 25, 2021

Quality service , prompt service , service with a smile , reliable service More

by BATESTHOMAS47
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Paula Quick
Report | Print
Jun 26, 2021 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

June 25, 2021

Great customer service. Derek was very friendly and answered all of my questions. More

by JOYZ2ANGELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Jun 26, 2021 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Derek. Please don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

June 24, 2021

Very pleased with the service department today that got my vehicle in fast did what was needed and even washed my car for me very pleased More

by doug92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Jun 25, 2021 -

Nissan of Richmond responded

Thank you so much, Doug, for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

June 24, 2021

All the guys are great at Nissan of Richmond. I started taking my car there a couple of years ago and the service was so good that now I take all my cars there. Phil is great and so is Aaron, Derek and Ron More

by Rob Pardon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Jun 25, 2021 -

Nissan of Richmond responded

Rob, we are very happy to hear that Phil and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

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