Nissan of Richmond - Service Center

The service was great and fairly fast. The deals i was offered were perfect. I can’t wait to go back in November for my next service offered were perfect. I can’t wait to go back in November for my next service More

I was very disappointed to come for my usual oil change and was told it's no longer free! That's a violation of contract! and was told it's no longer free! That's a violation of contract! More

I WOULD GIVE ZERO STARS IF I COULD! Spent over $3600 and problem STILL not fixed! I want my money back! ALL OF IT!!! I am sick and tired of getting the runaround about the situation! The managers are never problem STILL not fixed! I want my money back! ALL OF IT!!! I am sick and tired of getting the runaround about the situation! The managers are never available. Their hours are from 7:30 AM to 6 PM. If they are not in the office where are they? More

Overall everyone did a very nice job. I thought everything I needed to know was eplained quite well. I did not feel pressured to do things that weren't urgent. everything I needed to know was eplained quite well. I did not feel pressured to do things that weren't urgent. More

Great severice will recommend to anyone and Chanda was the best and she made sure I was satisfied and I will be coming back to nissan the best and she made sure I was satisfied and I will be coming back to nissan More

I went to this service provider because I thought he was NOT associated with Nissan of Richmond. I like him and think he did angriest job, but I do not want to give another cent to the owners of the dealers NOT associated with Nissan of Richmond. I like him and think he did angriest job, but I do not want to give another cent to the owners of the dealership. If they cannot be trusted to keep their word on something as simple as the promised free oil changes, how can I trust them on the big things? its a shame, because my family has bought 4 cars from them, but we will go to Honda or Toyota next time! More

Great customer service. Josh was awesome, Got me in and out in less time than was quoted. Phil, also awesome when I called to get information on the service. Great group of advisors. Cashier was very nice out in less time than was quoted. Phil, also awesome when I called to get information on the service. Great group of advisors. Cashier was very nice too. Overall, 5 stars!!! ⭐️⭐️⭐️⭐️⭐️ More

The service was very nice.It was a good experience, not to forward and I was able to take my time making a decision that was good for me to forward and I was able to take my time making a decision that was good for me More

Phillip was very helpful and professional during my visit. I will definitely return in the future. He gave a clear explanation of the work that was done and what to expect during our next scheduled ins visit. I will definitely return in the future. He gave a clear explanation of the work that was done and what to expect during our next scheduled inspection. More

Just very disappointed about my last visit. Simple and plain. My prior visits with you guys, dealing with Don Johnson was great and was happy. He is still great and would only deal with him if I ever did plain. My prior visits with you guys, dealing with Don Johnson was great and was happy. He is still great and would only deal with him if I ever did business with your location again. But I doubt it More