Nissan of Richmond - Service Center

Very helpful and friendly Service Dept.. they get me in fast and get me on my way the same. No problem getting an appointment either fast and get me on my way the same. No problem getting an appointment either More

The appointment went well. Very disappointed that the original agreement of oil changes being part of my service is no longer honored due to reported "new management". I wish I would have been informed o original agreement of oil changes being part of my service is no longer honored due to reported "new management". I wish I would have been informed of this when it changed. More

Very happy with my visit to fix my tire. Derek and Phil did a great job taking care of me. I was in and out quick. did a great job taking care of me. I was in and out quick. More

Seth was great to work with. Kind, professional, and helpful. I will definitely be coming back to work with him again. Nissan has always treated me well. helpful. I will definitely be coming back to work with him again. Nissan has always treated me well. More

It is always the best and easiest process to have service done at the dealership!!!! Totally satisfied in ever way. Everyone is so friendly and courteous from the first call for service to the pick up. done at the dealership!!!! Totally satisfied in ever way. Everyone is so friendly and courteous from the first call for service to the pick up. More

Chandra gave me EXCELLENT customer service. Very informative and friendly. Always smiling while speaking with me and helping to answer my questions. Went out of her way to get me quotes that I asked informative and friendly. Always smiling while speaking with me and helping to answer my questions. Went out of her way to get me quotes that I asked for More

To my surprise the dealership did not uphold the commitment of giving free oil service for my car which they committed to while selling the car. commitment of giving free oil service for my car which they committed to while selling the car. More

He kept me updated about my vehicle offered me a free car wash and once everything was ready for me he gave me a little tour around the car to make sure that everything was good. wash and once everything was ready for me he gave me a little tour around the car to make sure that everything was good. More

Thank you for spending the time to explain the resetting of my oil change. My car so cleaned extremely well. Thank you again to the staff. of my oil change. My car so cleaned extremely well. Thank you again to the staff. More

Chandra was excellent. Initial drop off was confusing with some misinformation. From my initial contact with Chandra to pick up she provided clear and helpful information with some misinformation. From my initial contact with Chandra to pick up she provided clear and helpful information More