Nissan of Richmond - Service Center

After a state inspection I had a crack in my windshield in the very spot where the inspection sticker is. I noticed it an hour after leaving the dealership and notified them immediately. Nothing hit the gl in the very spot where the inspection sticker is. I noticed it an hour after leaving the dealership and notified them immediately. Nothing hit the glass during my drive home. They claimed it was a coincidence and must have happened after I picked the car up. The crack continues to get bigger every day and now I am going to have to pay to get my windshield replaced. I am very unhappy with the customer service I received there. More

I came in and was greated promptly dereck knew my name after only meeting me one time.which was surprising to me. I was in for something simple and was given more than i could of expected i will defenitly after only meeting me one time.which was surprising to me. I was in for something simple and was given more than i could of expected i will defenitly be returning! More

Phil was super amazing! He was able to accommodate my time restraint and got my car in and out faster than expected! 10/10 great service! time restraint and got my car in and out faster than expected! 10/10 great service! More

I am so pleased with the service done on my car and the associate that helped me! Phil was awesome and helped make sure I had a ride home and kept me updated about my car! He made me feel like I was taken associate that helped me! Phil was awesome and helped make sure I had a ride home and kept me updated about my car! He made me feel like I was taken care of! More

I had a great experience here. The cost for the repair was over $200 cheaper here. They got it done in a reasonable length of time, while I waited. was over $200 cheaper here. They got it done in a reasonable length of time, while I waited. More

Ron is the Service Manager at Nissan of Richmond. I know I can trust him with my car and that anything I need will be resolved. Ron is the main reason I continue to bring my car to Nissan of Richmond. I can trust him with my car and that anything I need will be resolved. Ron is the main reason I continue to bring my car to Nissan of Richmond. More

Chandra customer service was excellent! Awesome 👍 employee and demonstrated service second to none. She is a ten star performance and set the bar for other employees. employee and demonstrated service second to none. She is a ten star performance and set the bar for other employees. More

I was Very satified with my last visit. I came in for an oil and brake fluid change. I was told a timeframe and was out with in the time . The service writer was very considerate, polite and friendly. oil and brake fluid change. I was told a timeframe and was out with in the time . The service writer was very considerate, polite and friendly. More

The only reason why I go is because of Ron Trotman. I trust him with my car and know it will always get done right! He always takes care of my needs and never fails me. His customer service is superb and trust him with my car and know it will always get done right! He always takes care of my needs and never fails me. His customer service is superb and will always go back as long as Ron is around! More

Since I was in for service, my experience was excellent as always, as always, as always, as always, as always, as always, as always. Thanks as always, as always, as always, as always, as always, as always, as always. Thanks More