Nissan of Richmond - Service Center

Chandra is great to work with and is always friendly and helpful. She makes sure I'm taken great care of everytime I come in for a service. helpful. She makes sure I'm taken great care of everytime I come in for a service. More

Phil was very informative about what was needed and recommended services. He made sure that my visit was pleasurable and timely. He is a great service man with great customer service skills. recommended services. He made sure that my visit was pleasurable and timely. He is a great service man with great customer service skills. More

I purchased my 2017 Nissan Murano at this dealership 4 years ago. I was satisfied then and as I’ve returned to get my car serviced, I have been satisfied years ago. I was satisfied then and as I’ve returned to get my car serviced, I have been satisfied More

The woman at the service counter, I think her name is Chandra is very rude! She accused me of cutting in front of the line when I was actually waived in by another customer. It was none of her business a Chandra is very rude! She accused me of cutting in front of the line when I was actually waived in by another customer. It was none of her business and someone in charge should speak to her about her nasty attitude More

This was a great experience. The service person explained all service that would be needed and the importance of keeping up with scheduled maintenance. the mechanic noticed I needed an inspection and perform all service that would be needed and the importance of keeping up with scheduled maintenance. the mechanic noticed I needed an inspection and performed one of those with no additional cost. More

I took my car in for an oil change last week, and Derek was awesome to work with. He addressed me immediately and offered tire rotation as well as a complimentary car wash on my vehicle. All of these servi was awesome to work with. He addressed me immediately and offered tire rotation as well as a complimentary car wash on my vehicle. All of these services only came to around $33, which was such a steal. He also helped me set up an appointment for a radio issue I’ve been having. He was great to work with! More

It’s true what they say, this place offers the best service in the city. Phil went above and beyond, great job, I couldn’t be happier! service in the city. Phil went above and beyond, great job, I couldn’t be happier! More

Met Chandra the week before and she remedied my problem, when I was given misinformation. Worked with Phil at my service appointment, everything went well, and both were really friendly. when I was given misinformation. Worked with Phil at my service appointment, everything went well, and both were really friendly. More

Has been a long time since I’ve been to this service location specifically because I’ve experienced poor service several times in the past. I decided to go back this week with my daughter’s car and am location specifically because I’ve experienced poor service several times in the past. I decided to go back this week with my daughter’s car and am very glad I did. Phil was exceptional and went above and beyond. He is an asset for this place. More

I was ok with the service this time though it took awhile. I like that the company is constantly working on customer service and how to make it better! awhile. I like that the company is constantly working on customer service and how to make it better! More