Nissan of Richmond - Service Center

My appointment was Wednesday 11:am March 31, 2021. I did not leave the dealership until 3:pm, just for 4 new tires and a battery. Unsatisfactory. not leave the dealership until 3:pm, just for 4 new tires and a battery. Unsatisfactory. More

Phil did an amazing job!! Great guy! He really made me feel welcome at the dealership! He is definitely a reason for me to bring my car back for more service! feel welcome at the dealership! He is definitely a reason for me to bring my car back for more service! More

Chandra was awesome. She had me in and out. She made sure all my questions was answered before I left. She’s always smiling and welcoming. all my questions was answered before I left. She’s always smiling and welcoming. More

Initially I thought buying my car from here was a bit pricey but the service department has made it well worth it. They’ve taken excellent care of my car for the last 3 years pricey but the service department has made it well worth it. They’ve taken excellent care of my car for the last 3 years More

Pretty consistent. Friendly environment and very professional. Will continue to purchase and use service dept. as long as it stays this way or improves. Thanks for reaching out to me. professional. Will continue to purchase and use service dept. as long as it stays this way or improves. Thanks for reaching out to me. More

Team was quick, friendly and efficient in servicing my car and getting me out with a smile. I appreciated the transparency and updates while I waited and making sure I was able to make the decision about car and getting me out with a smile. I appreciated the transparency and updates while I waited and making sure I was able to make the decision about what I wanted completed for my car More

My advisor is better than your advisor, nah nah nah nah nahhhhhhhh!!! Phil is the best service advisor, very courteous and professional. See you in August for my annual inspection. nahhhhhhhh!!! Phil is the best service advisor, very courteous and professional. See you in August for my annual inspection. More

So wonderful ! I love my service friends at Nissan of richmond! They always take great care of me there. Will never go anywhere else. Go Chandra! richmond! They always take great care of me there. Will never go anywhere else. Go Chandra! More

Staff was courteous and prompt. Kept me updated on the status of my vehicle and prioritized me as a customer. Will be returning to this dealership for service. status of my vehicle and prioritized me as a customer. Will be returning to this dealership for service. More

Excellent service, Tony explained everything that was done and the recommendations. The service was completed in a timely fashion. Thank you for providing awesome customer service. done and the recommendations. The service was completed in a timely fashion. Thank you for providing awesome customer service. More