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4,592 Reviews of Nissan of Richmond - Service Center
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March 28, 2021
Chandra was amazing. She was very kind and informative. I will certainly try to request her in the future. The work was done in a timely manner on a Saturday. will certainly try to request her in the future. The work was done in a timely manner on a Saturday. More
by TAYLORB827
Verified CustomerEmployees Worked With
Chandra Wright
March 28, 2021
Phil is an asset to the service department. He went above and beyond my expectations help me with a service issue. I will definitely be a return customer. and beyond my expectations help me with a service issue. I will definitely be a return customer. More
by JAMES.M.VERNON27
Employees Worked With
Phillip Weinman
March 28, 2021
Proactive and knowledgeable associate I like the way Proactive and knowledgeable associate I like the way agency do the service ti their customers I will sure recommend the lication to my friends and Proactive and knowledgeable associate I like the way agency do the service ti their customers I will sure recommend the lication to my friends and family More
by sanjay
Employees Worked With
Seth Albright
March 28, 2021
Went to take my car in for an oil change.. they of course tried to get me to buy a new car I told them that I was not interested..but I will listen to the numbers and think about it ..I asked the sales girl tried to get me to buy a new car I told them that I was not interested..but I will listen to the numbers and think about it ..I asked the sales girl I told her that I did not want a hit on my credit she said oh no we just viewing it it will not be a hard inquiry..so I am thinking it was a soft inquiry..nope HARD that was one lie .. then the service agent said oh you need a battery bc it is not taking a charge ..I was like I am not having issues with my battery..mind you it would have been $200+..I took my car to AutoZone and guess what NOTHING WAS WRONG WITH MY BATTERY..MY CAR IS A 2018 ..THEY lied to me twice and I will never do business with them again ..not even for my oil change, which it is free to get ... DISAPPOINTED IN THE LIES AND MANIPULATION.. More
by ebony_loving
Employees Worked With
Seth Albright, Samiah Ortiz
March 28, 2021
Fast friendly service as always. I appreciate the communication from your staff. My car was out front and ready when I arrived to pick it up. communication from your staff. My car was out front and ready when I arrived to pick it up. More
by MARYLWALLACE
Employees Worked With
Chandra Wright
March 27, 2021
On point, courteous and very communicative. Everyone that was at the service area pitched there ideas to help me with many questions I had. Thanks to all. that was at the service area pitched there ideas to help me with many questions I had. Thanks to all. More
by davideck1977
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Jonathan Ramirez, Chris Williams
March 27, 2021
Excellent service from Tony (newer employee) and Don Johnson! I had just bought my 1st Nissan 2020 Rogue and it made a noise within 48 hours. Got my loaner and was covered since it should have been ca Johnson! I had just bought my 1st Nissan 2020 Rogue and it made a noise within 48 hours. Got my loaner and was covered since it should have been caught when pre certified. More
by BEACHGIRL244
Employees Worked With
Tony , Don Johnson, Daniel Reading
March 27, 2021
Excellent service! Ron was extremely helpful and made the complete experience great! I will absolutely be going back for all my future car needs. Thanks so much! complete experience great! I will absolutely be going back for all my future car needs. Thanks so much! More
by EBARDEN118
Employees Worked With
Ronald Trotman
