Nissan of Richmond - Service Center

Tony was a great service advisor! Very, professional, polite and knowledgeable! As always, Nissan knocked it out of the park with great customer service and a welcoming environment! polite and knowledgeable! As always, Nissan knocked it out of the park with great customer service and a welcoming environment! More

I used the example service. When I arrived I was met by Derek who was been polite and friendly. I told him what I needed and he asked me to stay in my car he was going to put me in the system for my servic Derek who was been polite and friendly. I told him what I needed and he asked me to stay in my car he was going to put me in the system for my service. I pulled in after a moment and went inside where I was seated. When my car was ready he addressed me as Ms. and took me to my car as well as have a nice day. More

Very good and the work they did on my Toyota was very satisfying The workers there are all humble and friendly. It is one of the best car service center where courtesy reinstall The workers there giv satisfying The workers there are all humble and friendly. It is one of the best car service center where courtesy reinstall The workers there gives respect to every one who come there More

I believe Nissan of Richmond is the best place for service and highly reliable. It's a fast and detailed service. Highly recommend this place. service and highly reliable. It's a fast and detailed service. Highly recommend this place. More

The service at Richmond Nissan is probably in the top 5% of dealerships. The service reps and technicians are top notch, haven't had a less than excellent service visit. of dealerships. The service reps and technicians are top notch, haven't had a less than excellent service visit. More

I came on Saturday to get an oil change and was told that service was not provided on Saturdays by a gentlemen at the desk. I was also told I couldn't make an appointment. So I returned on Wednesday. Derek w service was not provided on Saturdays by a gentlemen at the desk. I was also told I couldn't make an appointment. So I returned on Wednesday. Derek was the service person I interact with. He very attentive, knowledgeable. He explained the services I needed done in the near future like filters,brake fluid also when they were dued. He went above and beyond to provide me with information I'd inquired about, by notifying me once he received the information. He is very professional and pleasant. Thank you, Derek you're the best. My only complaint is due to the rain, I couldn't get the car washed after the oil change. I think Nissan should have given a rain check🙂 More

I JUST WANT TO SAY I'VE BEEN COMING THERE FOR 16 OR SO YEARS AND I THINK HER NAME IS CHANDRA IS THE BEST SERVICE PERSON THAT I;VE EVER DEALT WITH SINCE I'VE BEEN COMING THERE. HER POLITENESS AND GETTING YEARS AND I THINK HER NAME IS CHANDRA IS THE BEST SERVICE PERSON THAT I;VE EVER DEALT WITH SINCE I'VE BEEN COMING THERE. HER POLITENESS AND GETTING THINGS DONE IS TOP NOTCH I REALLY APPRECIATE HER EFFORT AND KINDNESS AND SHE DESERVES A RAISE I KNOW YA'LL HAVE A HIGH TURNOVER BUT DO NOT LET THIS GIRL GET AWAY SHE'S THE BEST More

Service is good. Staff was friendly. Service was done on time.They updated the status of the servicing to me on time. Will definitely visit Again. time.They updated the status of the servicing to me on time. Will definitely visit Again. More

Kevin and the staff at Nismo RVA is the absolute best!!! Very courteous and professional. Bring both my Altima and Rogue to this service center. Very courteous and professional. Bring both my Altima and Rogue to this service center. More

Thank you my car is running very well. My service coordinator Josselin Diaz and Nissan Certify mechanics at Rocking Nissan is the bomb !! I give you all five stars because you deserve it!!!!! I will coordinator Josselin Diaz and Nissan Certify mechanics at Rocking Nissan is the bomb !! I give you all five stars because you deserve it!!!!! I will always bring my car there to be service. I really like the service I get there. More