Nissan of Richmond - Service Center

I really enjoyed my experience at Nissan . When I brought my car in for a oil change , I don’t have any complaints on the service I received. my car in for a oil change , I don’t have any complaints on the service I received. More

Chandra is always amazing when i come get my oil change!! She always smiling and very personable! I never feel pressured and she always makes me feel comfortable with handling my requests. Thank you 😊 She always smiling and very personable! I never feel pressured and she always makes me feel comfortable with handling my requests. Thank you 😊 More

I went to Nissan of Richmond to get an oil change and I left from there with the biggest smile of satisfaction on my face! I was told by a very polite and professional young man by the name Josh that my oi left from there with the biggest smile of satisfaction on my face! I was told by a very polite and professional young man by the name Josh that my oil change was NO CHARGE!! I asked why and Josh informed me that Nissan respects vehicle owners that take care of there vehicles making sure all maintenance is up to date, plus I take my Nissan Rogue to Nissan of Richmond to get any repairs needed to my car done with them! Why? Because I trust them 109%!!! Thank you for all you do Nissan of Richmond!! More

Tired of my car not being fixed, needs a new dash and nissan is refusing to put one in so it keeps freezing, my sensors have been fixed multiple times and they still mess up, my car is only a 4 months ol nissan is refusing to put one in so it keeps freezing, my sensors have been fixed multiple times and they still mess up, my car is only a 4 months old and paneling is also falling apart on the inside More

i should not have to wait 2.5 hours to get my oil changed when i made an appointment. i got there a little over an hour after the service dept opened. when i made an appointment. i got there a little over an hour after the service dept opened. More

During the process Seth was very helpful. He kept me informed of what was going on and if I required later scheduled maintenance. Very pleased. informed of what was going on and if I required later scheduled maintenance. Very pleased. More

Was the best experience I've had I will push anyone I know who own a Nissan to come to this location and the customer service is ten stars know who own a Nissan to come to this location and the customer service is ten stars More

The visit great my service adviser Chandra did amazing job. Customer service was over 💯 percent. She made sure I was aware and kept notified through the process. I look forward to working with her again job. Customer service was over 💯 percent. She made sure I was aware and kept notified through the process. I look forward to working with her again and dealership More

Love the service team! They’re awesome, however when I’m there for service I don’t wanna be hassled about trading in. Thank you there for service I don’t wanna be hassled about trading in. Thank you More

Derek is great got me squared me away and taken care of in a timely manner. I didn’t have to ask any questions because he explained so well great communication in a timely manner. I didn’t have to ask any questions because he explained so well great communication More