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Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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March 20, 2021

I always deal with Ron and get great service. Always ready on time and cleaned. He takes the time to explain everything done to my truck. Thanks again Ron. More

by ERIJOR70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Goodwin , Ronald Trotman
Mar 21, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Ron. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

March 20, 2021

Nissan of Richmond is my go to place for all my service needs. Everyone that I encounter is always friendly especially Chandra. She has great customer service! More

by DScott
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Mar 21, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

March 20, 2021

He always does an awesome job! I appreciate all he does for me. I always go to him because I know everything will get done in time and right. More

by keirrabrooks591
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Mar 21, 2021 -

Nissan of Richmond responded

Thank you, Keirra, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

March 20, 2021

I receive nothing less than excellent service. When I get there I'm able to get and get out. Always service with a smile, thanks More

by BEN.M.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Mar 21, 2021 -

Nissan of Richmond responded

We are very happy, Ben, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

March 20, 2021

Seth did an excellent job of taking care of my vehicle and the repair it needed. He went made sure that the job was completed tomy satisfaction. His personality and willingness to help are excellent. More

by FGUTIERREZ099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Mar 21, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Seth met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

March 20, 2021

Derek is a big help every time I visit Nissan of Richmond for services. I wouldn’t ask for anyone else, his customer service is fantastic. More

by stanceevolution97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Mar 21, 2021 -

Nissan of Richmond responded

Thank you, Stan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

March 19, 2021

She’s the absolute better! Very efficient, funny and about business and well as friendly! She the only person I deal with when I go! More

by sydney buie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Mar 20, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words about Chandra; and for taking the time to leave us this wonderful feedback! We appreciate your business, Sydney. Please let us know if we can be of any further assistance. We're always happy to help! Paula Quick Owner Loyalty Manager

March 19, 2021

Everything was excellent except how long my oil change took. The time it took to check in was great. The customer service could not ask for better quality. More

by OMEN816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Mar 20, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us about your recent visit. We are very happy to have provided you with great customer service! We apologize for the extended wait time. Thank you for your business! Paula Quick Owner Loyalty Manager

March 19, 2021

Very nice and accommodating! I appreciated Phillip’s attentiveness and care with my vehicle. Everyone was friendly and helped out as much as possible. Thanks! More

by Rye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Mar 20, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you, Rye. Quality customer service is always our number one priority, and we're happy to hear that Phillip, and our team, have met your expectations. Thank you again for choosing Nissan of Richmond; we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

March 19, 2021

Nissan of Richmond serviced my vehicle properly and on time. Derek was very courteous and very efficient.my vehicle was ready before I expected. Derek called immediately to let me know. More

by SANDJHESS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Mar 21, 2021 -

Nissan of Richmond responded

Thank you for the kind words forDerek and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

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