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4,592 Reviews of Nissan of Richmond - Service Center
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March 19, 2021
Ash worked on my titan. I trust him. The part that he said needs replacing, nissan doesn't make anymore. Yes my truck is 16 yrs old and has over 208000 miles but I not ready to get rid of it. I am retire said needs replacing, nissan doesn't make anymore. Yes my truck is 16 yrs old and has over 208000 miles but I not ready to get rid of it. I am retired and have limited income. This sucks. More
by tootsie.cat
Verified CustomerEmployees Worked With
Don Johnson
March 19, 2021
This place is great period. From the first time we walked in to start looking for a rogue for my wife throughout the whole purchase process. All was great walked in to start looking for a rogue for my wife throughout the whole purchase process. All was great More
by dl_porterfield
Employees Worked With
Seth Albright, Jonathan Ramirez
March 18, 2021
It was a great experience. Seth kept me informed during the service. They practiced social distancing and made me feel comfortable. I would return for future service needs. the service. They practiced social distancing and made me feel comfortable. I would return for future service needs. More
by jacksonsh
Employees Worked With
Seth Albright
March 18, 2021
The service team are a great team! I always give them a A++. The sales team 👎🏼. I am not a great fan of Nissan. They offer things to you when you before you buy a car and then down the road everything ch A++. The sales team 👎🏼. I am not a great fan of Nissan. They offer things to you when you before you buy a car and then down the road everything changes and you have to pay for things that were promised for life. More
by MERAZO475
Employees Worked With
Chandra Wright
March 18, 2021
Once I pulled into the service area, my car was taken for service within minutes. Very clean sitting area and good lighting. Efficient and polite staff. service within minutes. Very clean sitting area and good lighting. Efficient and polite staff. More
by MITCHELLAND3
Employees Worked With
Seth Albright
March 17, 2021
Don Johnson is a professional and makes sure our car is Don Johnson is a professional and makes sure our car is taken care of and ready at the desired pick up time. He has gone the extra mile during COVID, Don Johnson is a professional and makes sure our car is taken care of and ready at the desired pick up time. He has gone the extra mile during COVID, so I did not have to come into the service department. A huge thank you to Don. More
by KATZALAN24
Employees Worked With
Don Johnson
March 17, 2021
Warm welcoming. Service was in n out before schedule time.Inform customers on what they noitce about future repairs. Overall it was a pleasant visit. time.Inform customers on what they noitce about future repairs. Overall it was a pleasant visit. More
by Princess
Employees Worked With
Chandra Wright
March 17, 2021
Chandra always makes sure that all of my need are met. She is a true gem! She keeps me up to date on the progress and gives me a heads up on what to expect on my next visit. She is a true gem! She keeps me up to date on the progress and gives me a heads up on what to expect on my next visit. More
by WEEZER503
Employees Worked With
Chandra Wright
March 17, 2021
The gentleman I worked with in the service department Derek was amazing. Very helpful and kind. But one complaint I do have is whomever is answering the phones for their department ( female) put me on Derek was amazing. Very helpful and kind. But one complaint I do have is whomever is answering the phones for their department ( female) put me on hold twice once for 15 minutes and once for 13 minutes and I had to finally hang up. That is not good service. More
by perezhome5
Employees Worked With
Derek Slaga
