Nissan of Richmond - Service Center

My only complaint is that the wrong tires were ordered for my car, so it took over a day to get tires replaced. Staff were polite and friendly. for my car, so it took over a day to get tires replaced. Staff were polite and friendly. More

Chandra provided excellent customer service from beginning to end. She called me to provide updates and the breakdown of how much each item would cost. beginning to end. She called me to provide updates and the breakdown of how much each item would cost. More

I always take my kicks here to have it serviced. The staff is always friendly and services are completed in a timely manner! They recommend services but are not pushy about you getting them done. staff is always friendly and services are completed in a timely manner! They recommend services but are not pushy about you getting them done. More

The Service Mgr, Kevin Preston is aMajor asset to your The Service Mgr, Kevin Preston is a Major asset to your dealership. He gets involved in a personal manner and treats customers in a very friendly a The Service Mgr, Kevin Preston is a Major asset to your dealership. He gets involved in a personal manner and treats customers in a very friendly and courteous manner. More

Brought my vehicle in for oil change and tire rotation, Phillip got me in and out in great time with clean vehicle. A professional and clean service department. Phillip got me in and out in great time with clean vehicle. A professional and clean service department. More

I had the best experience at Nissan in three years with Kevin!! He was great and I will definitely be contacting him again for all of my service needs! Kevin!! He was great and I will definitely be contacting him again for all of my service needs! More

Throughout every service appointment, every service was with satisfaction. But dealership fails to inform the customer about the next service appointment on what need to be done. Reward point are never rec with satisfaction. But dealership fails to inform the customer about the next service appointment on what need to be done. Reward point are never recommended to use or offer. Dealership love to give people cars with a high arp and tell the customer that it’s a low arp. More

I waited with my vehicle for a state inspection and the service was great, booking my appointment was easy and I was able to schedule an appointment within my time frame. service was great, booking my appointment was easy and I was able to schedule an appointment within my time frame. More

Service rep was very friendly and did everything to make my visit pleasant. I have no complaints other the than car wash was not done very well. my visit pleasant. I have no complaints other the than car wash was not done very well. More

Excellent customer service! Ensured my experience was pleasant and that what I came in for was satisfactory. Informed me of points that I had to go towards my next visit that I was unaware of. pleasant and that what I came in for was satisfactory. Informed me of points that I had to go towards my next visit that I was unaware of. More