Nissan of Richmond - Service Center

Great service from phil. Professional very mannered. Friendly. Also was very cleAr and honest about service and if there was any cost. Didnt take long at all. Friendly. Also was very cleAr and honest about service and if there was any cost. Didnt take long at all. More

Seth did a great job of keeping me informed and reviewing the needed services. Coffee machine easy to use and made good coffee comfortable waiting area. the needed services. Coffee machine easy to use and made good coffee comfortable waiting area. More

Seth was great to work with. He was responsive and set expectations up front. He clearly stated the issue and then gave us multiple options for service. expectations up front. He clearly stated the issue and then gave us multiple options for service. More

The staff is always friendly and expresses their concern for you as their customer. I always look forward to bringing in my vehicle to them counting my mileage. for you as their customer. I always look forward to bringing in my vehicle to them counting my mileage. More

Nissan of Richmond service department was overwhelmingly nice and proved excellent customer service. As soon as I arrived I was greeted immediately and other services were offered that I need as well as sug nice and proved excellent customer service. As soon as I arrived I was greeted immediately and other services were offered that I need as well as suggested services. More

Honest, friendly response and interaction with advisor Phil. I appreciate how I was treated and expectations with my car. He presented a written review record that I appreciated Phil. I appreciate how I was treated and expectations with my car. He presented a written review record that I appreciated More

Helpful and friendly personal, not to mention quick and excellent service. The service department is always willing to answer any questions I may. Thank You for the great service. excellent service. The service department is always willing to answer any questions I may. Thank You for the great service. More

I had a Saturday appointment for an oil change and a state inspection. Phil Weinman was my service advisor and he had me in and out the door with no issues. I also appreciate his welcoming and friendly state inspection. Phil Weinman was my service advisor and he had me in and out the door with no issues. I also appreciate his welcoming and friendly manner on what could have been a stressful visit as state inspections make me nervous lol. Thanks Phil! More

This dealership is awesome,! Covid guidelines were in place, with masks and social distancing, being followed by all,customers and sales/service dept.I can't say enough about service persoñel (Derek Slag place, with masks and social distancing, being followed by all,customers and sales/service dept.I can't say enough about service persoñel (Derek Slaga) who assisted me setting and obtaining up services I needed ,: inspection,oil change ,tire rotation,suggestions /recommendations for other essential services,not to mention arranging for a car wash. He was kind,caring ,professional/respectful and thoughtful.I will always bring my car to Nissan for service More

It was easy to schedule my appointment. They did just what I asked for while I waited. They advised me of other items that might need attention but did not push me. what I asked for while I waited. They advised me of other items that might need attention but did not push me. More