Nissan of Richmond - Service Center

When we arrived, Seth greeted us and opened the door for my wife. We were made to feel welcome and important right from the start. We were informed at all times at what point our vehicle was in the process my wife. We were made to feel welcome and important right from the start. We were informed at all times at what point our vehicle was in the process and what was needed. More

Great service! I got a flat tire while driving through RVA, and the service department was able to squeeze me in and get me new tires so I could be on my way. RVA, and the service department was able to squeeze me in and get me new tires so I could be on my way. More

Derek Slaga in the service department is very friendl, helpful and professional person with great customer service. He answered all my questions and had my car done before the promise time and I am apprec helpful and professional person with great customer service. He answered all my questions and had my car done before the promise time and I am appreciative of that. More

Thank you Derek and team! I received top notch quality service over the weekend. Derek was friendly and knowledgeable of my vehicle and was able to recommend me needed maintenance. service over the weekend. Derek was friendly and knowledgeable of my vehicle and was able to recommend me needed maintenance. More

They did a wonderful job and I could not beat the price. They even performed a complimentary car wash. The service associate kept me informed on the status They even performed a complimentary car wash. The service associate kept me informed on the status More

Fantastic. Always a great experience. They never disappoint me when I visit the dealership. The staff is exceptional and attentive to your needs. perfect place! disappoint me when I visit the dealership. The staff is exceptional and attentive to your needs. perfect place! More

Derek greeted me as soon as I pulled my vehicle in, was very professional, and called to keep me updated on everything. He thoroughly explained what was being done to my car and pricing. very professional, and called to keep me updated on everything. He thoroughly explained what was being done to my car and pricing. More

My service advisor was top notch. I’ll definitely bring my service needs to short pump. He was helpful and very quick in getting everything addressed. my service needs to short pump. He was helpful and very quick in getting everything addressed. More

Great customer service. Updated me on everything. I Want him to service me every visit. It’s a MUST.. Thanks so much for everything Derek him to service me every visit. It’s a MUST.. Thanks so much for everything Derek More

Great service people. Very knowledgeable and helpful. Derek took time to explain things to me and didn’t put any pressure on me. He is a great asset to the service team. Derek took time to explain things to me and didn’t put any pressure on me. He is a great asset to the service team. More