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Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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March 04, 2021

Great dealership. Phillip was employee that I spoke with when getting my vehicle worked on. He was nothing less from professional and friendly. Terrific experience! More

by VLADCON22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Mar 05, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Phillip was able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

March 04, 2021

Short waiting time. The staff was great on recommending services and I couldn't have thought of a better place to get my car serviced at Nissan of Richmond. More

by Louis34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Mar 05, 2021 -

Nissan of Richmond responded

We appreciate your business, Louis, and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

March 04, 2021

I am always pleased with the level of customer service I receive any time I have to get my car serviced. The staff is AMAZING! More

by cook_shavonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman, Derek Slaga
Mar 04, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we've had the opportunity to work with you, and we are thrilled that you find your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

March 04, 2021

Staff friendly, attentive,and was waited on as soon I pulled into bay service consultant was awesome he call shuttle service and car was ready in great timing More

by auancc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Cox, Derek Slaga
Mar 04, 2021 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

March 04, 2021

Always have a wonderful experience here! Communication and service was excellent- thank you all for always being helpful! Seth went above and beyond to make my appointment wonderful, thanks again! More

by kristen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Mar 04, 2021 -

Nissan of Richmond responded

Thank you, Kristen, for sharing your thoughts about your experience with Seth here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

March 04, 2021

The service is awesome and the staff couldn’t be more friendly. Great place to buy a car from. I would recommend going here to all. More

by msbedrock2882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez, Chris Williams
Mar 04, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

March 04, 2021

They definitely make you feel like a priority and they get you in and out as quick as possible. Super friendly staff. I'll be back More

by STEELERS1286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Mar 04, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

March 03, 2021

Greeted immediately and efficiently. Vehicle service was rendered on time and at a fair price. Service writer made sure I was apprised of progress, and lived up to his promise of being "gentle with my time" More

by maxsolano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Mar 03, 2021 -

Nissan of Richmond responded

Thanks for your review, Max! We are very happy to have provided you with a timely and satisfying experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

March 03, 2021

Ron is absolutely AMAZING! He always goes above and beyond what is requested and ensures that whenever I pick up my vehicle I am 10000% satisfied before leaving. I will always trust Ron with my vehicle More

by SARUN.HUNTLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Mar 03, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you, Sarun! Quality customer service is our number one priority, so we're happy to hear that Ron goes above & beyond for you. Thank you for your excellent review and choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

March 03, 2021

Excellent service, Good customer service, Good maintenance, Clean environment, Timely Service, Friendly Service, Timely completed, good service, Totally Nice excellent service Will recomme More

by bobbitysr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Seth Albright
Mar 04, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! Our service team sincerely values your business and looks forward to your next visit. Paula Quick Owner Loyalty Manager

Mar 04, 2021 -

bobbitysr responded

Thanks

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