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Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews
Call Service Center (804) 346-4200

4,592 Reviews of Nissan of Richmond - Service Center

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March 03, 2021

Great service, I would recommend to my friends. Great service with the tire choices and deals. I love the fact that you wash the car. More

by RAYMOND.DRAUGHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Chandra Wright
Report | Print
Mar 03, 2021 -

Nissan of Richmond responded

Thanks for your review & recommendation, Raymond! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 02, 2021

Awesome service. Derek definitely was a big help with keeping me informed about the status of my vehicle repairs. Always good to work with another veteran. More

by LJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Mar 02, 2021 -

Nissan of Richmond responded

It's great to hear that Derek was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 02, 2021

Chris was great and very professional and I will recommend the team to anyone who has a Nissan and needs service to be done correctly More

by jcwbrooks45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Chris Williams
Report | Print
Mar 02, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Chris and our service team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

March 02, 2021

Phil was great. Very knowledgeable, explained everything thoroughly, and even with a mask on I could tell he was smiling. I will come back to see him again. More

by Michaelpaj07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Mar 02, 2021 -

Nissan of Richmond responded

Thank you, Michael, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Phil and the rest of our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

February 28, 2021

Seth was very professional. Work was done in a timely Seth was very professional. Work was done in a timely manner. Car was washed and ready to go when I showed up. Love my Nissan Rogue! More

by perezhome5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Feb 28, 2021 -

Nissan of Richmond responded

Thank you for sharing your thoughts about your experience with Seth here at Nissan of Richmond. We appreciate your five-star review! We thank you for your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

February 28, 2021

Phil is awesome. He took care of my wife's Pathfinder. I wish you had more employees like him! Thank you Phil from the Cachina family. More

by David.Cachina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Phillip Weinman
Report | Print
Feb 28, 2021 -

Nissan of Richmond responded

David, It's great to hear that Phil was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

February 28, 2021

Very great customer service. I only had to wait an hour which was great. Was informed of future services I will need coming up soon More

by colestakeyah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Feb 28, 2021 -

Nissan of Richmond responded

Cole, Thank you for taking the time to share your thoughts on working with Seth and our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

February 28, 2021

Got me in at 0800 for inspection and threw in a car wash to remove road salt. Out by 0915, doesn't get much better!! More

by Jim.buffey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Feb 28, 2021 -

Nissan of Richmond responded

Jim, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

February 28, 2021

Happy with the pricing and the overall work done on my vehicle. Some things are better left done by the dealer. I bought the car new there and still runs great with over 160,000 miles. More

by bluezulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Chandra Wright
Report | Print
Feb 28, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! Our service team sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

February 28, 2021

Only dealership I have ever trusted! Would highly recommend based on service, staff and my experience. They are always customer service focused & very knowledgeable. 5 Stars! More

by traceyapennington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Chandra Wright
Report | Print
Feb 28, 2021 -

Nissan of Richmond responded

Tracy, Thanks for sharing your thoughts about your experience working with Dona nd Chandra here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

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