Nissan of Richmond - Service Center

This is a great place to buy a car. The environment in there was just astonishing. I’ll make sure to buy my second there. there was just astonishing. I’ll make sure to buy my second there. More

Service advisor was friendly, easy to talk too, listened when I spoke and very knowledgeable! Although it was a two hour wait period, my car was completed before that time and clean!! Great service experien when I spoke and very knowledgeable! Although it was a two hour wait period, my car was completed before that time and clean!! Great service experience! More

The staff was friendly,professional and prompt..the service dept gave me a detailed list of the maintenance that the vehicle needed and no pressure just info, greatly appreciated. service dept gave me a detailed list of the maintenance that the vehicle needed and no pressure just info, greatly appreciated. More

Great and quick service, waiting time was reasonable and comfortable. Coffee machine was awesome. Bathroom clean. My car was returned nicely clean. Very happy with the service. comfortable. Coffee machine was awesome. Bathroom clean. My car was returned nicely clean. Very happy with the service. More

Took care of all my cars needs quickly. Great value and quality. Only place to take your car in Short Pump. Phil was outstanding.wow quality. Only place to take your car in Short Pump. Phil was outstanding.wow More

This is the best place to take you car. The service is excellent and quick. Staff is friendly, knowledgable, and helpful. They make sure you get the best deal possible. excellent and quick. Staff is friendly, knowledgable, and helpful. They make sure you get the best deal possible. More

I always have had a wonderful experience with Nissan of Richmond and Phil was a pleasure to work with. Thank you for all you help. Richmond and Phil was a pleasure to work with. Thank you for all you help. More

I always get gr eww at customer service whenever I visit the dealership. They treat me like a cousin that they have not seen in awhile. the dealership. They treat me like a cousin that they have not seen in awhile. More

Seth was AMAZING!!Very personable!!!Very Seth was AMAZING!! Very personable!!! Very FRIENDLY!!! Kind and cared about me! I had an inspection and the wait time was appropriate! I had stopp Seth was AMAZING!! Very personable!!! Very FRIENDLY!!! Kind and cared about me! I had an inspection and the wait time was appropriate! I had stopped making appts due to the long wait times. I will be back because of Seths attitude!!He is a model employee!! I’m glad he’s with your team!! He offered me a car wash and they vaccum the interior . I enjoyed the Clean waiting area too!!! Please add refreshments to the bar. Prewrapped danishes like the Me hanicsville location. A VERY NICE EXPERIENCE!! More

The Service Dept always treats me like a VIP customer. Over the years I’ve had 5 Nissans and have taken them all to be serviced at NOR (or prior owners). The staff are friendly, knowledgeable, call and Over the years I’ve had 5 Nissans and have taken them all to be serviced at NOR (or prior owners). The staff are friendly, knowledgeable, call and explain when additional items are found. They work hard to keep my expenses down and always are grateful to have had the opportunity to service my cars. I will continue to bring my cars back fir servicing as long as I own a Nissan. More