4,592 Reviews of Nissan of Richmond - Service Center
I love the energy and time put into making sure I was satisfied. Very understanding team and willing to help the service run smooth and possible. satisfied. Very understanding team and willing to help the service run smooth and possible. More
Phil in service was great, knew what he was talking about, and reassuring. Will be back to see him again. Sales called 5 times, that was not appreciated. about, and reassuring. Will be back to see him again. Sales called 5 times, that was not appreciated. More
Very clean .. I love that everyone is helpful and friendly. I also appreciate how quick it was to just pull up and get what I needed done with little effort from me . My service member was confident friendly. I also appreciate how quick it was to just pull up and get what I needed done with little effort from me . My service member was confident and informed me of everything! Off subject but I would say there was a opportunity for sales to check on me as I walked the entire lot without anyone checking on me. Although nothing caught my attention never know if someone else felt the same but wanted to get a new ride ... Thanks for everything ! More
I always like working with Chandra however the mechanics I feel they don't actually pay attention to detail words about your vehicle. I really don't like Nissan anymore. I feel they don't actually pay attention to detail words about your vehicle. I really don't like Nissan anymore. More
Love that I can pop in for service without an appointment, it helps make life easier for the small stuff to get done. Always a easy transition in and out and on with my day! appointment, it helps make life easier for the small stuff to get done. Always a easy transition in and out and on with my day! More
Service was excellent and professional. Work was done in a timely manner and the service personnel were customer focused with no pressure. Service personnel kept me informed of when my car would be ready an a timely manner and the service personnel were customer focused with no pressure. Service personnel kept me informed of when my car would be ready and walked to my car. 1st class service. More
Seth handled a small emergency situation professionally, promptly and provided extra and very helpful follow up information. Great service at a much needed moment. Thank you! promptly and provided extra and very helpful follow up information. Great service at a much needed moment. Thank you! More
C Williams in Service was great. He took great care of C Williams in Service was great. He took great care of me from beginning to end. He updated me through out the process he was very professional. My o C Williams in Service was great. He took great care of me from beginning to end. He updated me through out the process he was very professional. My only complaint is the dealer doesn't have loaner cars you have to rent a car or take the shuttle. But something is better than nothing. More
This dealership from day one has exceeded my expectations from the buying of my vehicle to maintenance that they provide. Superb & clean, pleasant environment yes from the buying of my vehicle to maintenance that they provide. Superb & clean, pleasant environment yes More