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Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews

4,592 Reviews of Nissan of Richmond - Service Center

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February 22, 2021

I came into Nissan of Richmond Chandra came to me and my service she checked me and she provided excellent customer service she checked in with me periodically and she let me know the overall diagnostics of More

by MR.MORTON122292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Feb 22, 2021 -

Nissan of Richmond responded

Thanks for your positive feedback regarding your recent visit. We always like to hear that we are meeting our commitment to provide A-1 customer service. We appreciate your business! Paula Quick Owner Loyalty Manager

February 22, 2021

The guy Derek was awesome he kept me posted when my car was gone be done got me in and brought me out Awesome!! Good visit !! More

by BRITTANYMICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Feb 22, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, that Derek delivered such great customer service and we hope to see you again!

February 22, 2021

Excellent customer service. Chandra was smiling all the time and very kind. She gave me my SUB car already clean. I'm happy with Nissan dealer. More

by Celines Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Feb 23, 2021 -

Nissan of Richmond responded

Thank you for your business and this review, Celine! We're happy to hear that Chandra was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

February 22, 2021

This dealership is very friendly and helpful, clean, sales representative and customer service are all supportive. Financial help is excellent. It's always a Pleasure going there. More

by Shiver52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Feb 23, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

February 22, 2021

Excellent. Everything I wanted done was done to my satisifation. The price was great. This time I was not harnessed by the sales department to trade my car. More

by aeverett61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Feb 23, 2021 -

Nissan of Richmond responded

Thank you for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

February 22, 2021

I love this dealership they were very helpful and went about an beyond to make sure I had the perfect vehicle. The service department was pleasing and helpful also More

by BLOW32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez, Chris Williams
Feb 22, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. We're delighted to hear about your 5-star experience with our Sales and Service team. Your feedback and rating mean a lot to us. We look forward to seeing you again! Paula Quick Owner Loyalty Manager

February 21, 2021

I’m always please with my experience. Seth is a great advisor and I was in and out in no time! Thank you nissan of Richmond! More

by Bria744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Feb 21, 2021 -

Nissan of Richmond responded

Bria, Thanks for sharing your thoughts about your experience working with Seth here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

February 21, 2021

Excellent customer service. Kept us informed the whole time. Squeezed us in early. Will be bringing our other non-nissan vehicle for service as well. More

by Nails1027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Feb 21, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

February 21, 2021

Great service - very efficient, friendly, kept me aware of progress at all times - I have 2 Nissans, have been at the service center about 10 times over the past 6 years More

by William Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Feb 21, 2021 -

Nissan of Richmond responded

William, We appreciate your business, and Ron and our team look forward to serving you again soon! Paula Quick Owner Loyalty Manager

February 21, 2021

Excellent service provided by these individuals. I take two of my cars to Don and the team and they are always taking care of me. More

by SARATARTAL1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Phillip Weinman, Derek Slaga
Feb 21, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review of our service team! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

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