4,592 Reviews of Nissan of Richmond - Service Center
Seth was was extremely helpful while maintaining a demeanor that is hard to find among those in customer service industry. Give Seth a raise, please. demeanor that is hard to find among those in customer service industry. Give Seth a raise, please. More
These workers are very professional and courteous each and every time I bring my vehicle in for service. Excellent and friendly customer service with speed! and every time I bring my vehicle in for service. Excellent and friendly customer service with speed! More
Brought my 2010 Nissan Rogue in to replace the left headlight. Was charged $156.59. I showed them where it costs $72.76. They told me they wanted to make an offer to buy my vehicle. Went to the area re headlight. Was charged $156.59. I showed them where it costs $72.76. They told me they wanted to make an offer to buy my vehicle. Went to the area requested. Sales rep left me there alone for at least 15 minutes. Went back to service area. They installed the part for $172.11 with tax and shop fee. The lady who initiated the service was very polite and pleasant, as was the pay clerk. More
This dealership has great customer service. Everytime I go there they are always nice and polite. You don't have to wait long before they assist you go there they are always nice and polite. You don't have to wait long before they assist you More
Service was fine there however when I bought my Nissan from there they gave me a deal with oil changes for life while I was there they informed me the new owners are not honoring the old contract 80 night from there they gave me a deal with oil changes for life while I was there they informed me the new owners are not honoring the old contract 80 night take it came and got it More
The staff is friendly and serviced my vehicle as soon as I entered. I am satisfied with the service performed as always. I recommend this Nissian dealership for your next purchase or service. I entered. I am satisfied with the service performed as always. I recommend this Nissian dealership for your next purchase or service. More
Seth was friendly, attentive, courteous, and honest. I didn’t leave paying for unnecessary work. All of these are why I gave this rating today. didn’t leave paying for unnecessary work. All of these are why I gave this rating today. More
Service is always the best!! I never have an issue here. First time working with Derek and he was FANTASTIC!! Will definitely return for my next service! First time working with Derek and he was FANTASTIC!! Will definitely return for my next service! More