Nissan of Richmond - Service Center

The service department is very good. The staff is knowledgeable friendly and helpful. They do a great job of reminding me when service is due. knowledgeable friendly and helpful. They do a great job of reminding me when service is due. More

I'm love the service dept. Im very disappointed recieving sales call during my visit. I have asked multiple times to be taken off the list. I have negative equity in my car. I have tried twice recieving sales call during my visit. I have asked multiple times to be taken off the list. I have negative equity in my car. I have tried twice and no options are available. Please don't solicit me anymore for new vehicles. More

I waited for about 3 hours for an oil change. I am only dissatisfied with the fact that my oil change is no longer free. dissatisfied with the fact that my oil change is no longer free. More

Phil was great with handling my service. Very honest with what my car needed. He was very nice. Thank you for your help and service. what my car needed. He was very nice. Thank you for your help and service. More

The service department is awesome! It is always a pleasure dealing with Chandra! She is always very pleasant and attentive when I get my car serviced. pleasure dealing with Chandra! She is always very pleasant and attentive when I get my car serviced. More

Was very happy that Rocking booked appointment during initial phone call after verifying parts availability for $550 job. Two other nissan dealers took my number and said someone would call me back (neit initial phone call after verifying parts availability for $550 job. Two other nissan dealers took my number and said someone would call me back (neither ever did). More

Always a pleasure. Nissan is a great place to get a vehicle the staff is amazing. Very friendly and care about your concerns. You guess are great. vehicle the staff is amazing. Very friendly and care about your concerns. You guess are great. More

Took care of our needs in a timely and efficient matter. Chris followed through with the documentation needed to file a claim with the extended warranty group. Chris followed through with the documentation needed to file a claim with the extended warranty group. More

Derek in Service is great. He is attentive and on top of the situation. Really like working with him. Don’t like being hit up by sales people while waiting for my repairs to be done, however. the situation. Really like working with him. Don’t like being hit up by sales people while waiting for my repairs to be done, however. More

Chris was awesome as my service advisor. His follow up was great and didn’t give up on getting repaired even when tech said nothing was wrong was great and didn’t give up on getting repaired even when tech said nothing was wrong More