Nissan of Richmond - Service Center

ron trotman did an excellent job. made sure my rental was available. made sure my vehicle was repaired by a time constraint that i had. the girl helping with rental was excellent too. available. made sure my vehicle was repaired by a time constraint that i had. the girl helping with rental was excellent too. More

All the service agents were polite and respectful. What I did not appreciate is the attempt from the first contact on the phone and in person contact by management who attempting to talk my car away from me did not appreciate is the attempt from the first contact on the phone and in person contact by management who attempting to talk my car away from me and also make a new sale for himself..it seemed he had already made plans.for a sale of my car.and final stroke someone from sales to.make an additional offer and I told them the car is not for sale.Your sales team persistent but need to take psychology lessons to understand their real position in respecting women and not approach a xxxx trying to pick up a new young girl More

Professional, clean, and courteous. Will definitely continue using this service for my vehicle. Johnathon was very nice. The waiting area was very clean and the salesmen were a little pushy but I under continue using this service for my vehicle. Johnathon was very nice. The waiting area was very clean and the salesmen were a little pushy but I understand they were doing their job and maybe in another year I will upgrade my Nissan Rogue! 😊 More

Seth was awesome!!! He Provided great customer service! He also kept me in the loop about my car. My favorite Nissan dealership and I look forward to going back. He also kept me in the loop about my car. My favorite Nissan dealership and I look forward to going back. More

This dealership has always been friendly and helpful. They are helpful & thorough. My visit recently was quick as well. I let them know I had another appointment following theirs. They are helpful & thorough. My visit recently was quick as well. I let them know I had another appointment following theirs. More

My service rep was nice just wish i was explain more about what needed be done and other stuff that needs be done to my car about what needed be done and other stuff that needs be done to my car More

I bought two of my cars brand new from this location. Extremely clean and helpful which I really appreciate. Philip is a very good service representative and very informative. Thanks for the good work. Extremely clean and helpful which I really appreciate. Philip is a very good service representative and very informative. Thanks for the good work. More

Got a very quick appointment, received with courtesy, kept informed of the progress, explained clearly the options and the work was performed on time . Excellent experience overall kept informed of the progress, explained clearly the options and the work was performed on time . Excellent experience overall More

I was made aware of new ownership not honoring VIP program when I went to pay my bill, I find that disappointing since I paid for it when I bought the car, and the last dealership owner honored it. Th program when I went to pay my bill, I find that disappointing since I paid for it when I bought the car, and the last dealership owner honored it. This makes me consider taking it to a Sheehy dealership for those services. More