4,592 Reviews of Nissan of Richmond - Service Center
In my opinion Nissan always offers a great service, meticulous work and excellent care. The environment is nice, making the short wait pleasant. People are friendly and helpful. meticulous work and excellent care. The environment is nice, making the short wait pleasant. People are friendly and helpful. More
Got me in and out quickly (within 2 hours), as I was waiting for a state inspection. Safe protocol in place. Thorough in explaining everything to me. waiting for a state inspection. Safe protocol in place. Thorough in explaining everything to me. More
Awesome customer service! Pull in was taking care of right away. Very friendly with a smile Took very care of my vehicle, when my vehicle was ready came and got me. right away. Very friendly with a smile Took very care of my vehicle, when my vehicle was ready came and got me. More
We have been consistent customers of Rocking Nissan ever since we moved to the Richmond area. We appreciate their professionalism and quality customer service. Phil in the service department has always been since we moved to the Richmond area. We appreciate their professionalism and quality customer service. Phil in the service department has always been courteous and very attentive to our requests and concerns . More
Amazing service. Fast and friendly. Always ahead of the next service appointment. Went in for a brake fluid flush and a cabin filter and out in not time. Reward service was not mention or offered next service appointment. Went in for a brake fluid flush and a cabin filter and out in not time. Reward service was not mention or offered More
The service was good. The process took a little longer than I expected but overall experience was good. They also looked out for me while I was there and that was very much appreciated. than I expected but overall experience was good. They also looked out for me while I was there and that was very much appreciated. More
Always a pleasure when I take my vehicles in for service. Phil is very informative and always respects the decision I make as to the recommendations that the service department recommends. Phil is very informative and always respects the decision I make as to the recommendations that the service department recommends. More
Seth is absolutely fantastic. He always goes above and beyond. By far the best customer service I have ever received. He is very much appreciated, great communication beyond. By far the best customer service I have ever received. He is very much appreciated, great communication More
Ronald Trotman is one of the first persons that I have conducted business with my car and I felt like I was getting treated fair and honest. I really appreciate his customer service skills. I will be brin conducted business with my car and I felt like I was getting treated fair and honest. I really appreciate his customer service skills. I will be bringing my car for future services. And when I am set for a new vehicle purchase I will be shopping at Rocking Nissan. Thank so much for taking care of my family's safety. Ronald your the best!!! More