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Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews
Call Service Center (804) 346-4200

4,592 Reviews of Nissan of Richmond - Service Center

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February 27, 2023

Donnie squeezed me in which was very helpful when my schedule was tight. Thank you More

by Jenifer.n.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Feb 28, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad Donnie was able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

February 27, 2023

Donnie provided Excellent customer Service. She always keeps me informed on what’s going on with my vehicle and she cares about the customers!!! Donnie is a Great asset to Nissan of Richmond. More

by Sadiqa.Chambliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Feb 28, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

February 27, 2023

Great dealership! Service was awesome. The advisor was great and she made sure my truck was washed More

by Sparkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Feb 28, 2023 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

February 27, 2023

This dealer is easy to deal with and the service department is always top notch. More

by MICHAEL.HENDERSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Feb 28, 2023 -

Nissan of Richmond responded

Thanks, Michael! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond, we look forward to having you as a valued customer for many years to come! Paula Quick Owner Loyalty Manager

February 27, 2023

Service was prompt. Donnie explained everything and went over the costs. Then, whoever washed the 20+ year old car look like new!!!! More

by dneylan86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Feb 28, 2023 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Donnie and our team here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

February 27, 2023

Carme was a great customer service she’ help me so good for the service I needed More

by RODRIGUEZ.CONCRETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Feb 27, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

February 27, 2023

Easy scheduling, clear communication, friendly and efficient. Thank you That’s about it. Thanks again. More

by trlucas3901
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen McDonald
Report | Print
Feb 27, 2023 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

February 26, 2023

Debbie is always so professional and always has my vehicle done before it's expected to be! More

by harper50179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2023 -

Nissan of Richmond responded

Thank you for the kind words for Debbie! We look forward to sharing your compliments with her and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

February 26, 2023

Everyone was so kind and sweet and really helped me understand the issue with my car. More

by davila.e.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
Report | Print
Feb 26, 2023 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

February 26, 2023

Carmen was great, the drop off and pick up process took less than 5 mins. Greatly commend the efficiency of the staff More

by apakyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Feb 27, 2023 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

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