Nissan of Richmond - Service Center

Friendly staff. Handled a few small warranty issues efficiently. Left car to be fit into schedule when they were able. Had work completed within 25hours. Handled a few small warranty issues efficiently. Left car to be fit into schedule when they were able. Had work completed within 25hours. More

Check in was quick and service was great. They had the part in stock and we were ready to roll in no time. They had the part in stock and we were ready to roll in no time. More

My car was returned cleaner than it was when I arrived and Carmen was great at communicating everything that was going on. and Carmen was great at communicating everything that was going on. More

Everyone I interacted with was friendly & helpful. Debbie Conyers was especially nice & provided excellent customer service. Debbie Conyers was especially nice & provided excellent customer service. More

Visiting Nissan was a great experience for my children and i. I was greeted. I was well informed. My questions were answered in a way i understood. I was updated. Last but not least, i was comfortable and and i. I was greeted. I was well informed. My questions were answered in a way i understood. I was updated. Last but not least, i was comfortable and i felt like i knew everybody because of that. My car was done in a reasonable time frame with them being busy. My daughter and i actually had a conversation about how the service was now that im thinking about it. Thanks Nissan of Richmond! More

Nice customer service nice staff will be back love the coffee and phone charger port coffee and phone charger port More

Everything was fine, up until I was unconvinced with going outside of the dealership to rent a car. I was scheduled for one, but their computer was down, not due to the employees, but the dealership its going outside of the dealership to rent a car. I was scheduled for one, but their computer was down, not due to the employees, but the dealership itself. More

The service and the staff was good and I really appreciate the free car wash appreciate the free car wash More

Carmen was great! She made sure that I was checked in and out smoothly and provided great customer service. She made sure that I was checked in and out smoothly and provided great customer service. More

Great dealership great workers very helpful and I love the service department always on time best experience I’ve had at a dealership the service department always on time best experience I’ve had at a dealership More