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Nissan of Richmond - Service Center

Richmond, VA

4.1
4,592 Reviews
Call Service Center (804) 346-4200

4,592 Reviews of Nissan of Richmond - Service Center

Sort by
February 19, 2023

My car was attended to in a timely manner, and Donnie was very helpful as well. More

by NNEAMAKAECHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Feb 20, 2023 -

Nissan of Richmond responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

February 19, 2023

Great place to get your car serviced. They are fast and reliable. They are very pleasant to work with. More

by MALIASMOMMY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Feb 20, 2023 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

February 19, 2023

Donnie is amazing. She helped me fast and get me in and out I love working with her More

by VANDY04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Feb 20, 2023 -

Nissan of Richmond responded

Thank you for taking the time to leave us a five-star review. We're glad to hear that you found your experience with Donnie to be a positive one. We look forward to working with you again. Paula Quick Owner Loyalty Manager

February 19, 2023

This time my transmission died and service was outstanding no issues and was kept updated the entire time my car was there. More

by DDINSPECTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2023 -

Nissan of Richmond responded

Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with a positive experience. We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

February 19, 2023

In and out great communication when time to pick up vehicle service desk was the best 👌 More

by AARONSIMMONS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We truly appreciate your business, Aaron Paula Quick Owner Loyalty Manager

February 19, 2023

Clean on the inside and out. That is a big deal with me. The customer service is excellent. More

by workingwoman518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Washington, Kavon Smith, Carmen McDonald
Report | Print
Feb 20, 2023 -

Nissan of Richmond responded

Thank you for taking the time to leave us a review. We look forward to working with you again. Paula Quick Owner Loyalty Manager

February 18, 2023

Never an issue this time transmission failure they kept me updated on process. Very happy with repairs and employees More

by DDINSPECTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2023 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

February 17, 2023

Fast and courteous service. Clearly explained what needed to be done to my car and job was finished when promised. More

by LarryELewisVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Feb 18, 2023 -

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

February 17, 2023

Donnie is Amazing! She is such joy to work with! You need to keep her! Very committed to helping! More

by 67ldharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Feb 19, 2023 -

Nissan of Richmond responded

Thank you for your business. We are thrilled that Donnie was so helpful. we appreciate your review. Paula Quick Owner Loyalty Manager

February 17, 2023

Great job with my car, is good to know that is a place with high standards where I can go to check my car More

by VICTORFITCOACHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Feb 19, 2023 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

Feb 19, 2023 -

VICTORFITCOACHN responded

Thank you

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