Nissan of Richmond - Service Center

Oil change took a bit longer than expected. It would be helpful if Rep looked up my full information about my extended plan. It would be helpful if Rep looked up my full information about my extended plan. More

Efficient informative quick service I have been coming here for years and never ran into any issues here for years and never ran into any issues More

I was very pleased with my experience. The friendliness, cleanliness and timeliness of the service was excellent. The friendliness, cleanliness and timeliness of the service was excellent. More

Our service representative was very helpful and kept us informed of the process on our repairs informed of the process on our repairs More

Everything was great! I needed to leave for another appointment. They got me out in perfect time. Very friendly. I needed to leave for another appointment. They got me out in perfect time. Very friendly. More

My service consultant Debbie Conyers always goes above & beyond & she genuinely seems to care about the customer and the vehicles. Debbie seems to really be knowledgeable about the cars and the work that’s beyond & she genuinely seems to care about the customer and the vehicles. Debbie seems to really be knowledgeable about the cars and the work that’s being done. She’s always looking for ways to keep the cost of the repairs down for me. Overall, she is really friendly and explains things so that the customer understands the work being done lingo. Since she always goes above and beyond, when I bring my vehicle in, she should really get some kind of raise or bonus. More

Awesome. Great timing... always an hour wait but that's fine. Thank you so much Great timing... always an hour wait but that's fine. Thank you so much More

We was not pleased with service. Took our battery without telling us for core charge. Hit us up right at Christmas, my car was working fine when we drove it there then get a call it Took our battery without telling us for core charge. Hit us up right at Christmas, my car was working fine when we drove it there then get a call it's not starting . We had a 3 year battery, how it just stop working when the car been starting all this time. More

I already wrote fifteen words and somehow the page refreshed. I am not going to write it over again, sorry. refreshed. I am not going to write it over again, sorry. More

It’s always a pleasure to come to this Nissan of Richmond everyone it’s always nice and especially Don. She is the best. Thank you Don. everyone it’s always nice and especially Don. She is the best. Thank you Don. More