Nissan of Richmond - Service Center

Staff was friendly and polite. Thank you for the water bottle. The waiting area could use a couple of tables with chairs. Several of us were working on laptops during the hours we Thank you for the water bottle. The waiting area could use a couple of tables with chairs. Several of us were working on laptops during the hours we waited and had nowhere to set them. Also would be nice to provide or post guest wifi info. I used all my Hotspot data before I was given the password. More

Excellent customer service. I find it hard to wait in the waiting area because of the loud music and the Jerry Springer talk shows they have on all the time. Those are my only c I find it hard to wait in the waiting area because of the loud music and the Jerry Springer talk shows they have on all the time. Those are my only complaint. More

Everyone was very nice and communicated everything to me. Brian was very outgoing and welcoming. Brian was very outgoing and welcoming. More

I was helped immediately upon arrival and my oil change and inspection took less time than expected. and inspection took less time than expected. More

I had an appointment and waited over three hours for an oil change. My car didn’t receive a wash or vacuum. Highly disappointed. oil change. My car didn’t receive a wash or vacuum. Highly disappointed. More

Pretty decent dealership. Services are usually great. Can't complain overall. Would recommend it to friends and family Services are usually great. Can't complain overall. Would recommend it to friends and family More

Great experience. Kind customer service. Work done on time . They were very friendly. Will keep going there in future. Kind customer service. Work done on time . They were very friendly. Will keep going there in future. More

They are customer friendly with a welcoming atmosphere. There service is timely with no long waiting period. There service is timely with no long waiting period. More

Donnie was excellent, she took care of my vehicle and kept me updated with the progress. This was my first time at Nissan and I felt welcome. They went above and beyond. I wasn't expecting a carwash. Tha kept me updated with the progress. This was my first time at Nissan and I felt welcome. They went above and beyond. I wasn't expecting a carwash. Thankyou More

Its a good dealship. Just dont like the fact i have to pay for oil changes now Just dont like the fact i have to pay for oil changes now More