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Nissan of Rivergate
Nashville, TN
625 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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625 Reviews of Nissan of Rivergate
November 27, 2013
Larry was an awesome salesman. Patient and kind. He helped us find the perfect car for us. Thank you Larry. Also thank you for getting the car at the right price. helped us find the perfect car for us. Thank you Larry. Also thank you for getting the car at the right price. More
by kirbymnpd
Employees Worked With
Larry Salesman
November 25, 2013
I took my frontier (which I bought from this dealership) in for it's regular service. Garrett came out and told me my battery was bad as the top blew open and was spitting acid. Garrett went out of his wa in for it's regular service. Garrett came out and told me my battery was bad as the top blew open and was spitting acid. Garrett went out of his way to cover my defective battery even though it was past warranty. More
by RavenRon
Employees Worked With
Garrett Daniel, Garret Daniel
October 07, 2013
Go purchase your next Nissan from Ed Harding at Nissan Rivergate right away!!! Ed was such a pleasure! He was honest and upfront with my entire family. Ed even came in on his day off to work with us. He d Rivergate right away!!! Ed was such a pleasure! He was honest and upfront with my entire family. Ed even came in on his day off to work with us. He did all he could to make me happy with my purchase. ( I'm VERY hard to please) Very commendable!!! I would definitely buy from Ed Harding (only) again!!! Great Guy and awesome/trustworthy car salesman! More
by KyBabyGurl
Employees Worked With
Edward Harding
October 02, 2013
I explained to Brandon I was trading in my car and my husbands truck but my husband couldn't bring the truck in as he is terminally ill and couldn't leave the house. He was so understanding and came to husbands truck but my husband couldn't bring the truck in as he is terminally ill and couldn't leave the house. He was so understanding and came to our house to have my husband sign the paperwork and pick up the truck. The trade in offers were fair as was the vehicle I purchased. This is my new dealer and I recommend they highly. They know the meaning of customer service. More
by basslori
Employees Worked With
Brandon Hedgecoth
August 30, 2013
I should not have bought this car. I bought a 2014 nissan vera and i think it had way too many miles on it to be a 2014 in my opinion. I have taken the car back twice in a little over a week. the fi nissan vera and i think it had way too many miles on it to be a 2014 in my opinion. I have taken the car back twice in a little over a week. the fist time it was the tires were not balances and the next time it had a stain on the carpet underneath the floor mat. They should have know that was there when they cleaned my car for the first time. Angela i thought said that they would clean the inside of the car if i brought it back up there. I did but all they cleaned was the stain and not all the inside of the car. I have lost time from work and money over things that should not have happened. They should at least put gas or something for all my trouble that i have had with this supposedly NEW car. I still have my doubts about that one. Also this week it has made a noise when i started it up. It has only done it once but all they can say is bring it back AGAIN. I think by now they should just give me a new car. I know that i did not buy the most expensive car they had but i feel like i should be treated like i did. More
by dillard
Employees Worked With
angela perry
August 30, 2013
We brought in our Rogue for a routine tire rotation and oil change. Everything was normal and fine until our service advisor came into the waiting room to tell us about a problem. Glenn walked us out to oil change. Everything was normal and fine until our service advisor came into the waiting room to tell us about a problem. Glenn walked us out to where our car was in the service area. The problem: the wheel lock key was not in the car and they needed to know if we could find out. We couldn't; in fact one never came with our car. The spare set was, unfortunately, not available at the time and there was no way to remove our tires to do the rotation OR fix the tire that they found a nail in. Glenn did not want us to drive a car with a nail in the tire. He told us he would order a wheel lock key for us to keep in the car and get us a rental car for the weekend so we didn't have to worry about being stranded with a flat. We were allowed to chose any rental from the fleet at no cost to us. When my husband returned the rental that Monday, he discovered that the entire service had been comped because of the situation. We greatly appreciated that this service department acknowledged a problem and immediately came up with a solution. The customer service was so good that we won't take our Rogue to any other dealership in town now for service. This service department puts the satisfaction of the customer before anything else. More
by malsers
August 29, 2013
This was my second purchase from Hayes Nissan...will go back again for future car/truck need :) staffs were very friendly and courteous and got good trade in value for both of my cars. back again for future car/truck need :) staffs were very friendly and courteous and got good trade in value for both of my cars. More
by Slbown
Employees Worked With
Elise Scarbrough, Philip Dattilo
August 12, 2013
We are thoroughly impressed with all the staff we've met at Nissan of Rivergate. Since buying our new Rogue there in 2011, we knew we'd come back to this dealership for our next purchase. They gave us a met at Nissan of Rivergate. Since buying our new Rogue there in 2011, we knew we'd come back to this dealership for our next purchase. They gave us an excellent trade-in value for our Toyota Tacoma, worked with us to find the exact Frontier model and color we wanted, and gave us an excellent interest rate. Josh and Rodney made us feel comfortable throughout the entire purchase process, being helpful, knowledgable and professional - never pushy. And Kim made the finance process enjoyable and easy. We highly recommend this dealership and will be sure to refer our friends. More
by mac2nyt
Employees Worked With
Josh, Kim, Rodney Jinnette
August 07, 2013
John Paul and Glenn were extremely helpful in assessing the issue with my Sentra and taking care of our issue. We just bought our Nissan 2 months ago and were having issues with the steering. The 2012 wa the issue with my Sentra and taking care of our issue. We just bought our Nissan 2 months ago and were having issues with the steering. The 2012 was already out of warranty due to the mileage, but Glenn saw this as a problem and took care of us at no cost. He and John Paul have earned our business for as long as we own our Sentra, and we will be back to buy another car here in the future... I've owned 4 Nissan's, love the vehicles they produce, and will come here to buy our next one. Thank you!! More
by JeffSasse
Employees Worked With
glenn hartley and john paul
July 20, 2013
This dealership was EXCELLENT to work with! Brandon was extremely helpful and even came in for his shift early to accommodate our schedule! We were from Knoxville and had to head back as quickly as possib extremely helpful and even came in for his shift early to accommodate our schedule! We were from Knoxville and had to head back as quickly as possible. The entire staff, including, the wonderful lady in the finance department, made the whole transaction go smoothly and quickly! I would definitely recommend them to anyone looking for a new Nissan. AND I LOVE MY NEW LITTLE CAR!!! More
by corikopp
Employees Worked With
Brandon Hedgecoth
