Nissan of Rivergate

My rating is based on my current experiance with this dealership. I had horrible experiances when buying my 1st car here,but since sales managers have changed,things certainly got better. The staff dealership. I had horrible experiances when buying my 1st car here,but since sales managers have changed,things certainly got better. The staff worked very hard in making this deal happen plus,I was made to feel welcome by all of the salesmen. I would buy here again and also recommend this dealership to anyone who's looking for a new or used car. More

My wife and enjoyed the car buying experience here, the sale was easy and Cody fought to get me the best deal. Great experience, I would recommend to any and everyone. sale was easy and Cody fought to get me the best deal. Great experience, I would recommend to any and everyone. More

I will never buy a car from anywhere but Nissan of Rivergate. These people gave me an incredible deal but even better gave me incredible service. They treated my wife and I like we were the only custo Rivergate. These people gave me an incredible deal but even better gave me incredible service. They treated my wife and I like we were the only customers in the entire store. They made our buying experience the best ever! We had a new salesman who was incredible and one of the Manager's named Rod was outstanding. Actually gave us a better deal than we even was hoping for. We were just about to sign papers on a new Toyota and Zack called us and treated us like we were important and treated us with respect. The Manager greeted us and treated us like we deserved to be treated. This place has my business and referrals for the rest of my life!!! More

Colin made me feel like a valued customer. He listened to me and was very informative. I would not have know that he has only been on the job for a couple of weeks until we started really dealing, at which p me and was very informative. I would not have know that he has only been on the job for a couple of weeks until we started really dealing, at which point I met Cody who walked us through the process and helped Colin to finalize the transaction. I left with a brand new Juke with more options than I expected, although the payments were not were I wanted them, I really like the car. Everyone at Nissan of Rivergate was very customer friendly and do their best to make the customer happy. Colin will be an awesome sales agent. I would recommend that anyone looking for a new car should go see Colin. More

Dave, Ted and Justin were the best and the easiest gentlemen to work with!! I usually dread trading cars but this experience was heavenly!!! Many, many "thumbs up"!!! Up until this past Saturday gentlemen to work with!! I usually dread trading cars but this experience was heavenly!!! Many, many "thumbs up"!!! Up until this past Saturday -- I was a die hard Toyota fan! This is my first Nissan! I love Nissan of Rivergate and its staff -- not to mention the fact that I love, love, love my new Nissan Sentra Special Edition!!! Thanks to you all for all that you did for me and I look forward to doing my business at Nissan of Rivergate in the future! Elizabeth L. (Dee) White More

Came in for front brakes. Glenn took extremely good care of me and the car. I will be back and will refer others to Nissan. of me and the car. I will be back and will refer others to Nissan. More

NISSAN OF RIVERGATE HAS AN EXCELLENT SERVICES DEPARTMENT AS WELL AS THE SALES DEPARTMENT. THIS IS NOW MY 5th NISSAN I HAVE BOUGHT, WITH 4 OF THEM COMING FROM THIS DEALERSHIP!IF YOU ARE LOOKING FOR GREAT C AS WELL AS THE SALES DEPARTMENT. THIS IS NOW MY 5th NISSAN I HAVE BOUGHT, WITH 4 OF THEM COMING FROM THIS DEALERSHIP!IF YOU ARE LOOKING FOR GREAT CUSTOMER SERVIVE,PRICE & VALUE,THIS IS THE PLACE TO SHOP.THE GENERAL MANAGER TED WILLIAMS DOES EVERYTHING IN HIS POWER TO SEE THAT YOU GET THE CAR YOU WANT AND THE PRICE! DEFINATELY DO LEAVE UNTIL YOU HAVE TALKED WITH TED! More

The service and attention we received from Ted Williams and Cody Burns was excellent and they were very well informed about their product. We would definitely recommend these guys to our friends. and Cody Burns was excellent and they were very well informed about their product. We would definitely recommend these guys to our friends. More

I'm a single female. Buying a car can be one of the most stressful time because you are not sure if you will be taken advantage of during the buying process. I had already been to the Nissan dealer in Galla stressful time because you are not sure if you will be taken advantage of during the buying process. I had already been to the Nissan dealer in Gallatin. The sales rep was nice. However, the manager was pushy and seemed only interested in saleing a car. I live in Gallatin and had hoped to buy my next car there because the service department would be closer. I went to Nissan of Rivergate because they had serviced my Nissan Altima four years before and I had liked the service. From the moment I walked on the lot it was a wonderful experience. David Carpenter is the best sales rep you have. He made my sister and me totally at ease and appeared to be in no hurry; this was about 7:30 at night. He showed us the Rogue's available. Unfortunately, there wasn't a Rogue in the color I wanted. David jumped in the golf cart and took us to the back lot to see if there were any new deliveries. He knew the Rogue well and was albe to demonstrate all of the various elements available. Most of all he was not pushy,listened to what I wanted and had to say. There was one potential on the lot. He was very understanding when I told him I would return with other family to get their opinion and make a decision. I bet he didn't think I would come back. I know car salesmen hear this many times each day. I returned Saturday with the whole family. David remembered my name. Most impressive is he remembered my father's name(I had only said it once). The process of finding the Rogue I wanted took a while. I think the sale's manager and office staff called every dealer that boarders the state of Tenessee. While we waited, someone had grilled grilled hamburgers and hotdogs for us to eat. The customer service is awesome!!! The lady sales manager (I misplaced her card)kept giving us updates and telling me what they had found. Her explaination of the finance options focused on makeing sure I understood the options and was comfortable with them. Great JOB. To my amazement, A red Rogue with my specifications was found and would be delivered by the next day! Signing the paper work was a smooth process. Justin Andrelski reviewed the paperwork and explained additional options available; all the while helping me keep an eye on the bottom line. He was obviously knew what he was talking about and was at ease explaining the details: no matter how many times he was asked to repeat them!!! I returned on Sunday to pick-up my Rogue. David gave my family and me a complete tour of the service, parts and other departments at the dealership. He scheduled my first oil change with the service department while I was there. I have bought 3 other cars. This is the first time a salesperson has taken the time to go over the owners manuel and demonstrate the various aspects of operation of the automobile. To David Carpenter: David your patience know no limits!!!! If your ears have burned in the last week, it is because we have sang your praises and recommended you to everyone we know. Thank you for all of your help. More