Nissan of Rivergate - Service Center

Nissan of Rivergate The service staff is excellent. Always friendly and efficient. They are great at letting me know what service I will need in the future and what c The service staff is excellent. Always friendly and efficient. They are great at letting me know what service I will need in the future and what cost to expect. Jennifer Appleby Hendersonville Tn More

What an amazing group of people who care So gonna try to make this short, I bought a rogue in December of 2014, not from nissan but from a used dealership, within a week my engine light came So gonna try to make this short, I bought a rogue in December of 2014, not from nissan but from a used dealership, within a week my engine light came on, so I immediately took it back to the dealer who informed me my car was still under warranty and I should take it to nissan so I took it to the closet one to my home, and that's where a 6 month drama would begin. First they fixed my catalytic converter and we thought that was it but sadly it turned into 5 more visits with the same reading on the analysis and nothing was working, the service department now know me by name and by my phone number because of how long and how many times I have had to bring this thing back. They have gone above and beyond in everywAy possible to not only find and fix the problem w my vehicle but have given me rides and a free rental to make my life less stressful. Garrett (I apologize for not knowing his last name) is seriously one of the most caring individuals I know, he went to corporate to try to get them to buy what I thought was a lemon back, he not only treated me w kindness but always had my best interests at heart.. I can not give him enough xxxxxxfor handling this situation the way he did.. So after way too long of fighting w this vehicle it was completely fixed and Nissan has reimbursed me w all my payments and offered an extended warranty on my rogue but I think only because of Garrett. Upon arrival of picking up my vehicle not only did he give me a free oil change and detail, it was filled w gas, now that my friends is customer service.. 100% I am now a loyal customer!! More

great service i have had only good experiences with rivergate nissan service. they are very competent and even nice. i highly recommend them. they do the work you n i have had only good experiences with rivergate nissan service. they are very competent and even nice. i highly recommend them. they do the work you need and do not try to push unnecessary work. More

TRUE MEANING OF CUSTOMER SERVICE EXCELLENCE This dealership truly understands the meaning of customer service. From appointment setting, arrival at service department, waiting while service is This dealership truly understands the meaning of customer service. From appointment setting, arrival at service department, waiting while service is performed to checking out at the cashier, this entire team of professionals always put the customer first! Keep up the great work Nissan of Rivergate! More

Oil change and help looking over my 2011 nissan I received excellent service. They found the need of a new battery. I'am gratfull for this help. I was on a walker & they helped me receive the help I received excellent service. They found the need of a new battery. I'am gratfull for this help. I was on a walker & they helped me receive the help I needed. You can tell all are happy emp[oyees at this Dealership. I have always taken my car there since I bought it there. Thanks James D. Stephens More

GREAT SERVICE THIS DEALERSHIP WAS AWSOME FIRST GOOD EXPERIENCE I HAVE HAD AT A CAR LOT SERVICE A+ THEY EXPLAINED EVERYTHING THEY WHERE GOING TO DO MADE SURE I WAS C THIS DEALERSHIP WAS AWSOME FIRST GOOD EXPERIENCE I HAVE HAD AT A CAR LOT SERVICE A+ THEY EXPLAINED EVERYTHING THEY WHERE GOING TO DO MADE SURE I WAS COMFORTABLE WHILE I WAITED AND THEY WHERE FAST More

GREAT SERVICE This dealership is amazing !!!!! Everyone has a smile in service ... They explain every service so you are 100% clear of what's needed to keep your Ni This dealership is amazing !!!!! Everyone has a smile in service ... They explain every service so you are 100% clear of what's needed to keep your Nissan looking and running good!! More

Transmission problems was possible My Altima had been having issues with jerking, at random, and vibration. It was difficult to detect because it was random. Mr. Garret Daniel listen My Altima had been having issues with jerking, at random, and vibration. It was difficult to detect because it was random. Mr. Garret Daniel listen to my problem and took the car to find the problem. After driving the car for days and 150 miles it finally repeated the problem. Mr. Daniel called in a Nissan specialist to participate in solving the problem. It was the transmission software. So they installed a new transmission and added the new software. Folks, if you want your car fixed right the first time Hays Nissan Rivergate is the place to go. Not only was the fixed great, but the way they handle me all the way through the process (2 weeks) was fantastic, from Hays Rivergate, Kathy-local representive and all the folks at the dearlership. They brought in the Nissan specialist to make sure we fix the problem and to get support from the Nissan Company. Thanks a million, I love my car. James 615 999 6266 More

Service We called the same morning for service on our 2011 Juke and they took us right in. Very pleased with the service. Martha and Bill Grigsby We called the same morning for service on our 2011 Juke and they took us right in. Very pleased with the service. Martha and Bill Grigsby More

I had a noise under my car I took my car in for a noise and bumping under my car. It took just a few hours for them to come back to me with the issue. A few days later after the I took my car in for a noise and bumping under my car. It took just a few hours for them to come back to me with the issue. A few days later after the part came in I took it in to be fixed and one of the parts was wrong. The service guy called to update me and told me that he was going to see that they picked up the part from another location and have it fixed that day by 1:30. At 1:30 he called me and said it was ready to go. I have had a few issues with my car and every time they have it fixed and ready to go whiten a few hours. Don't wait for any issues with your car. Nissan of Rivergate can find your issue and fix it at a great price. Evangeline High More