Nissan of Rocky Mount

Nissan of Rocky Mount responded

Thank you for the 5-star review! We’re glad our service department was able to clearly answer your questions and make your experience easy to understand. Our factory-trained technicians and certified Nissan technicians work hard to provide top-quality car repair and auto repair in Rocky Mount, from transmission and differential services to brake service, oil change service, and scheduled maintenance. We appreciate you trusting us with your vehicle maintenance, and we look forward to helping you again with genuine Nissan parts and expert care in the future! Sincerely, Josh Kinneer

Nissan of Rocky Mount responded

Thank you for your feedback! We’re glad to hear our service department was nice and helpful while allowing you to make the best choices for your vehicle. Our factory-trained technicians are committed to providing honest recommendations and quality auto repair in Rocky Mount so you always feel confident about your vehicle maintenance needs. We appreciate your support and look forward to seeing you again! Best regards, Josh Kinneer

Nissan of Rocky Mount responded

Thank you for the 5-star review! We’re thrilled to hear you were happy with the efficient service from our service department. Our factory-trained technicians work hard to provide reliable auto repair in Rocky Mount while getting you back on the road as quickly as possible. We truly appreciate your support and look forward to seeing you again very soon! Best regards, Josh Kinneer

Nissan of Rocky Mount responded

Thank you for taking the time to write us this 5-star review! We’re thrilled to hear you received great customer service and a professional experience from our team. Earning your trust means everything to us, and we’re proud to be your go-to place for vehicle maintenance and auto repair in Rocky Mount. Our factory-trained technicians look forward to continuing to provide the quality care your car deserves for many years to come! Sincerely, Josh Kinneer

Nissan of Rocky Mount responded

Thank you for the amazing 5-star review! We’re so glad to hear you had a tremendous experience with our team. We truly appreciate your trust and are excited to help you again when you’re ready for your next vehicle. Our service department and factory-trained technicians will also be here to assist with all your future vehicle maintenance and scheduled maintenance needs. We look forward to seeing you again soon! Best Regards, Josh Kinneer

Nissan of Rocky Mount responded

Thank you for this 5-star review! We’re happy to hear Mr. Hinnant provided polite and excellent service while clearly explaining the services your vehicle may need in the future. Our service department is committed to delivering honest recommendations and top-quality vehicle maintenance to keep your car running smoothly. We appreciate your trust in our technicians and look forward to helping you again with your future auto repair needs in Rocky Mount! Best Regards, Josh Kinneer

Nissan of Rocky Mount responded

Thank you for the amazing 5-star review! We’re so happy to hear you love your car and that everything is going well for you. Our service department is always here to help with all your vehicle maintenance needs, from scheduled maintenance to oil change service and more. We truly appreciate your support and look forward to continuing to provide excellent care for you and your vehicle! Sincerely, Josh Kinneer

Nissan of Rocky Mount responded

Thank you for the wonderful review! We’re thrilled to hear Adam Coleman provided such an outstanding car buying experience by listening carefully, building trust, and helping you find the perfect vehicle. Our dealership takes pride in offering a wide selection of pre-owned vehicles and making the entire process smooth and stress-free. Whether customers are searching for a used car, exploring auto financing options, or trading in their current vehicle, we strive to be the trusted used car dealer in Rocky Mount that drivers can count on. We truly appreciate your support!   Best Regards, Kelvin Bratcher

Nissan of Rocky Mount responded

Thank you for taking the time to share your feedback and for being a loyal customer over the years. We truly appreciate you trusting our service department with your Nissan vehicles for your vehicle maintenance and scheduled maintenance needs. We’re sorry to hear that your recent experience did not meet the level of service you’ve come to expect from us. We understand how important clear communication, accurate appointment scheduling, and personalized customer care are, including addressing you properly and respecting your time. Your comments regarding the duplicate appointment and sales approach while waiting have been noted and will be shared with our team as we continue working to improve our customer experience. We value your continued support and hope to provide you with the professional service you deserve during your next visit for auto repair in Rocky Mount. Sincerely, Josh Kinneer

Nissan of Rocky Mount responded

Thank you for the kind review! We’re so happy to hear Alexandria provided you with thoughtful service during your visit. Our service department is committed to making every customer feel valued and supported, whether they’re here for scheduled maintenance, oil change service, or more extensive auto repair in Rocky Mount. We truly appreciate your feedback and look forward to helping you again with all your future vehicle maintenance needs! Sincerely, Josh Kinneer