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Nissan of Silsbee

Silsbee, TX

Overview
Reviews
4.7
418 Reviews
Call Dealership (409) 299-3221

3480 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 418 reviews

August 15, 2026

The service department is excellent at Nissan of Silsbee, Mrs. Lauren is very awesome to deal with, everyone goes above and beyond to make sure the costumer is well informed and taken care of. Thank you Mrs. More

by william.robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Lauren
Print
Aug 27, 2026 -

Nissan of Silsbee responded

Thank you for the kind words, we are thrilled to hear that our service department, especially Mrs. Lauren, provided excellent care for you. Our customers' satisfaction is our top priority and we look forward to continuing to provide exceptional service for you. See you soon!

September 23, 2024

Goes above and beyond to make sure your purchase is easy and what you want More

by CNTRYGIRLSTYLIST32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briana Bernal, Dennis Bernal
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Sep 30, 2024 -

Nissan of Silsbee responded

Cntrygirlstylist32, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2024

My Service Advisor greeted me promptly on the drive. Did a full walk around inspection with me and listened well to understand exactly why I was there. She epitomized the well-trained Service Advisor wi More

by rick_hanzelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Print
Sep 21, 2024 -

Nissan of Silsbee responded

Hi Rick_hanzelka, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2024

excellent staff, wait time was a little more than expected, overall great experience. Looking forward to the next visit. Car wash and cleaning was a perk. More

by LH1310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
She was new, did not get her name, Dale Standley
Print
Sep 21, 2024 -

Nissan of Silsbee responded

Lh1310, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 14, 2024

Professional, well-mannered, good supply of used choices, everyone was friendly and wanted me to understand all the features. More

by GLSCOGGINS4149
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin White, Dennis Bernal
Print
Sep 21, 2024 -

Nissan of Silsbee responded

Glscoggins4149, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 09, 2024

Great Customer Service. Sales Rep provided all the information needed to process in a quick and timely manner. More

by tdunnaway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janie Trahan, Dennis Bernal
Print
Sep 13, 2024 -

Nissan of Silsbee responded

Hi Tdunnaway, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 05, 2024

They are all great and do exceptional work in a very timely manner and always make sure I understand everything that was done to my vehicle.. They also always treat me like I'm family ... More

by Anesha13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drel, Bre, Quinten, Elizabeth , Dale Standley
Print
Sep 08, 2024 -

Nissan of Silsbee responded

Hi Anesha13, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2024

Friendly customer service, and quick response to detail request and service. Not took long time to prprocess. More

by Gratian Wick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beily
Print
Sep 07, 2024 -

Nissan of Silsbee responded

Gratian Wick, thank you for sharing your positive experience! Thank you, and have a fantastic day!

September 01, 2024

The dealership was very friendly and professional. The experience was very good and no pressure. More

by GAIL.WINGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hinson
Print
Sep 07, 2024 -

Nissan of Silsbee responded

Gail.winger, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

August 29, 2024

Well organized. Everyone was very pleasant. Comfortable waiting area. I was very thankful for the car wash and cleaning. I’ve NEVER had my car cleaned for me follow More

by melbaodom15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Print
Aug 31, 2024 -

Nissan of Silsbee responded

Melbaodom15, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Silsbee!

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