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Nissan of Silsbee
Silsbee, TX
418 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 418 reviews
Verified Customer
June 21, 2024
I like the easy atmosphere at Nissan of Silsbee. They can usually get me in at the service department with short notice. I do not feel that they try to up-sell me. I am very pleased with the level o They can usually get me in at the service department with short notice. I do not feel that they try to up-sell me. I am very pleased with the level of service. Always get a free car and ash as well. More
by HUGH.WHYNOT
Employees Worked With
Entire service crew, Dale Standley
June 19, 2024
I really had a wonderful experience with Nissan of Silsbee. They took great care in what I was asking for and made sure that every question I had was answered. Janie was amazing, very knowledgeable an Silsbee. They took great care in what I was asking for and made sure that every question I had was answered. Janie was amazing, very knowledgeable and very willing to go above and beyond for my needs. They make you feel comfortable and help in any way. I definitely will go back to Silsbee More
by pattydledoux
Employees Worked With
Janie Trahan, Dennis Bernal, Jasmine Adams, Dale Standley
July 14, 2023
Went in for oil change, and service inspection on my 2020 Nissan Rogue. My service advisor, Dale Standley, was very knowledgeable and courteous. Could not have been more pleased with this visit. Nissan Rogue. My service advisor, Dale Standley, was very knowledgeable and courteous. Could not have been more pleased with this visit. More
by ricky.heflin
Employees Worked With
Dale Standley
November 18, 2019
I bought 2018 Rogue at this dealership in November 2018. Bought extended warranty. I have a problem with the radio , Bluetooth, gps. It keeps cut off whenever its wanted. So September 2019, I brought it in Bought extended warranty. I have a problem with the radio , Bluetooth, gps. It keeps cut off whenever its wanted. So September 2019, I brought it in for them to look at when Dare still there. He was very nice and had the tech ordered the software. When he was , no one knew what to do. He got back, they got it straight out and installed the new software, so it works like normal for a few days. Then I noticed, it cut off again, so I brought the car back to the dealership. Dare retired. No one else knows what I said or refused to understand. They wanted me to record it , I did and sent to them. I still want me to leave the car them running until I see the cut off. I asked for rental car because it Saturday and I have to get back to work. They wanted me to pay money to drive the rental car. I asked them does the warranty comes with it? They said they don’t know, I have to pay first. That’s wrong. Is anyone buy extended warranty here? It’s a rip off. I never heard extended warranty apply right after you bought the car even though you can’t blame on it until the basic warranty over. Just about the money. Still have to wait to the refund. More
by evaton75
Employees Worked With
Dale Standley
August 17, 2019
Service Great customer service and everyone is extremely friendly. I will continue to use Nissan of Silsbee as long as I own a Nissan and would recommend to a Great customer service and everyone is extremely friendly. I will continue to use Nissan of Silsbee as long as I own a Nissan and would recommend to anyone. More
by LMURRAY0508
Employees Worked With
Dale Standley
August 16, 2019
Good job. Rotation of tires and oil change. Maybe a bit long on waiting, but no complaints. Staff were all courteous and professional. I will be back. Rotation of tires and oil change. Maybe a bit long on waiting, but no complaints. Staff were all courteous and professional. I will be back. More
by MRCEEBS91
Employees Worked With
Kristan Johnson
August 15, 2019
Service department very excellent Service department very friendly very helpful they took time out to explain to me what needed to be fix on my car everything was in order when the wor Service department very friendly very helpful they took time out to explain to me what needed to be fix on my car everything was in order when the work was completed they call confirm my car ready Dale Standley,, Mr James Wittington went over the paper work with me making sure everything was correct I'm very very thankful service department for working with me and explaining everything where I can understand More
by ADRIENNETHOMAS95
Employees Worked With
Dale Standley, James Wittington
August 15, 2019
Great I highly recommend Nissan of Silsbee. They go over and beyond on customer service. They have always taken care of our personal vehicles and our busin I highly recommend Nissan of Silsbee. They go over and beyond on customer service. They have always taken care of our personal vehicles and our business. More
by Petals
Employees Worked With
Dale Standley
