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Nissan of St. Augustine
St. Augustine, FL
461 Reviews
At Nissan of St. Augustine, we’ve redefined customer service. We’ve worked diligently to fine-tune the skills of our sales, service, and finance specialists to offer our customers a fresh take on the Nissan car buying experience, while providing a level of commitment and dedication that is unparalleled in the automotive industry. Our staff is raising the bar when it comes to taking care of you and your new, used, or certified pre-owned Nissan. If you're in need of a new or used car stop in to our dealership at 2755 US 1 South St. Augustine, FL 32086, where we serve St. Augustine, Jacksonville, Ponte Vedra Beach, and Palm Coast. Come take a test drive with one of our trained professionals today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 461 reviews
November 27, 2023
What a wonderful experience I had at Nissan St. Augustine and just have to share it. From the moment my grandson and I drove up, meeting and working with Walter Cooper, his knowledge and patience Augustine and just have to share it. From the moment my grandson and I drove up, meeting and working with Walter Cooper, his knowledge and patience was exemplary along with Eric Cortez, and Will Barnes in the process of buying my new Murano. I love it and am so grateful for the way you all treated us and am sure you treat all your customers the same. How blessed we are to have your dealership in St. Augustine. Thank you for this great experience in buying a new car and you are very fortunate to have Walter on your sale staff. More
by Susan Wetherington
Employees Worked With
Walter Cooper, William Barnes, Eric Cortez
November 09, 2023
Impeccable customer service. Bill, Layne and James were so patient and helpful. They did not pressure me or try to sell me something that I could not afford. I went in with Bill, Layne and James were so patient and helpful. They did not pressure me or try to sell me something that I could not afford. I went in with a budget and they met my budget. I left there feeling like THEY were there to take care of ME and gave me THEIR undivided attention. James even helped me clean out my old car, load it into my NEW CAR AND he helped me set up my cellphone. You have a customer for life and I will refer anyone I know to your dealership. PS: The car is AMAZING TOO🥰❤️ More
by bcnanny65
Employees Worked With
Layne Parks, William Barnes, Clayton Fields, James Wright, Cynthia Benefield
September 21, 2023
Caleb May was such a nice guy. A young man with an absolutely GREAT personality. He knew about the jeep we purchased, the reason I know was I let him explain all about it to me, b A young man with an absolutely GREAT personality. He knew about the jeep we purchased, the reason I know was I let him explain all about it to me, because I have owned 4 other jeeps before I let him know. He was always smiles and friendly. Caleb gets 5 STARS from my wife and myself. More
by Myles S.
Employees Worked With
Caleb May, He was such a great guy and very familiar with the vehicle we bought. It was used but he knew all about. GREAT GUY.
July 07, 2023
Demontre Neeley Went above and beyond to help me get into a car. He worked with me for hrs getting me approved even though I had a screaming toddler with me. If you’r in the market for a great car look into a car. He worked with me for hrs getting me approved even though I had a screaming toddler with me. If you’r in the market for a great car look no farther go see Demontre at Nissan st Augustine More
by Kmartindill77
Employees Worked With
Clayton Fields
June 13, 2023
This is the second time I’ve had to bring my car in for major service since purchasing there! The first time they tried to tell me I needed to replace whole A/C system for $4000!! Brought to my mechanic an major service since purchasing there! The first time they tried to tell me I needed to replace whole A/C system for $4000!! Brought to my mechanic and he blew out lines, fixed the problem for a fraction of their estimated cost!!! Back again with inflow and sensor issues. They did not fix the initial problem, stalled out on highway- THREE tows and $260 in the whole to bring BACK and I’m being quoted over $1000 dollars for something that should be covered under warranty and my battery all of a sudden doesn’t work!!!! Service center agents are condescending and apathetic. I feel they think I have no idea about cars and are trying to railroad me!!! Customer service in general is below satisfactory!!! I had to come back to the dealership because my service was done incorrectly on more than one occasion! There was no apology or sense of urgency to fix anything just a ridiculous quote! The issue on my vehicle is still not fully resolved after 2 visits and they don’t care if they fix it or I take it somewhere else! I’ve been with this dealership for 20+ years, however under this new management it has gone downhill! I will NEVER purchase another vehicle from Nissan of Saint Augustine again 😤 More
by jaciracano
Employees Worked With
Nick
February 20, 2023
I never write reviews, and only wish I could give this place zero stars.. Went in to see about a vehicle that on the website read 25,000. As soon as I sat down with a sales rep same vehicle went to 33000. place zero stars.. Went in to see about a vehicle that on the website read 25,000. As soon as I sat down with a sales rep same vehicle went to 33000.. Wanted to use my car for trade and though it was an older vehicle and some wear and tear it was still in great running condition .. They offered 750.. (my nearly brand new tires were worth more) they also wanted 10000 down( on 33000 car mind you) to get payments to 450 at 72 months... So long story short I went elsewhere got same vehicle, save that it had 2000 more miles for 25000 minus 3300 for my trade in( that 5x more) in less than an hour.. Stay far away More
by dbj
Employees Worked With
William McGrattan
January 22, 2023
Layne Franks was my Salesman. He was open and honest the whole time during my shopping experience. There’s was never any pressure and he worked hard to get my payments and down pa He was open and honest the whole time during my shopping experience. There’s was never any pressure and he worked hard to get my payments and down payment to where I needed them to be! I would highly recommend him if you’re looking to purchase a vehicle! More
by Chris R.
Employees Worked With
Layne Franks
December 15, 2022
I read a lot of your reviews and found most were good, but I am like those people that get charged for poor work that has to be done a second time, not to mention it took a week the first visit and the ca but I am like those people that get charged for poor work that has to be done a second time, not to mention it took a week the first visit and the car is back in a week later. I’m calling Mr Barnes tomorrow to get to the bottom of this. More
by Wendelldavis2017
Employees Worked With
Ryan Neville
March 18, 2022
Don't deal with this dealership the pricing is way off from what they show you online and the sticker price on the window. You will be here for hours even when you had already had the deal set up and you from what they show you online and the sticker price on the window. You will be here for hours even when you had already had the deal set up and you were supposed to just come in and sign papers. Adding accessories that were already included on the sticker price overcharging I will not be back to this dealership More
by honestabe
Employees Worked With
Clayton Fields
