Nissan of St. Augustine

I arrived to the dealership around 3 PM at the Service drive. Wait around 15 minutes to somebody come greet me at the service drive. Going with my vehicle for oil change rotate 5 o’clock vehicle is not do drive. Wait around 15 minutes to somebody come greet me at the service drive. Going with my vehicle for oil change rotate 5 o’clock vehicle is not done yet too long for a simple oil change tire rotation need to step out the game. More

First scheduled service for a recall I drove almost 2 hrs. to get there. Called the morning of the visit to confirm. When I got there I was told they were unable to do it because of a scheduled close o hrs. to get there. Called the morning of the visit to confirm. When I got there I was told they were unable to do it because of a scheduled close of Nissans computer system for update. No apology nothing. Rescheduled was told as the first the update would take 1 hr. When I got there was told by the same expressionless tech no it would take two hrs at least, they shouldn’t have told you that. While setting inside with 3 other customers, I did not join in but all 3 people complaining intensely about Nissans lack of caring. More

We just bought a new 25 Pathfinder and to be honest I was dragging my feet to purchase a new car. Stopping in at Nissan of St Augustine was a great experience. We met Vincent our Sales rep and he was wonderf dragging my feet to purchase a new car. Stopping in at Nissan of St Augustine was a great experience. We met Vincent our Sales rep and he was wonderful, kind considerate and extremely helpful. During the process we met Mike the finance manager among his other duties as assigned and again he to was so kind and helpful. Yes, we are a retired couple and if your not buying cars all the time the process can be overwhelming. These two gentlemen made our purchase go smoothly and we couldn't ask for more. If your looking for a Nissan or something else they have on the lot, stop in and check them out.. I'm sure you'll have great experience too Thank you Vincent and Mike along with the support team at Nissan of St Augustine. More

These people are such LIARS, and I don’t say that about people. I rarely ever do reviews but felt a warning is warranted here. With so many people being scammed and taken advantage of today! We had been t people. I rarely ever do reviews but felt a warning is warranted here. With so many people being scammed and taken advantage of today! We had been texting Jose, Christian, and the “manager”, Anthony Batista by phone for 2 days. Explaining we wanted all information before driving 2 1/2 hours. We confirmed all rebates, interest rate, all fees. (Even though they did try to throw an extra fee in that supposedly they charge everyone of $1500+. Which we refused. That was not in the numbers we were provided prior to going.After all of that, they still came back and tried to tell us that they couldn’t give us any of those rebates because of the interest rate. Had to go through three different people. Supposedly, they were gonna call the owner. Ended up finally speaking with Kal, To tell us that they would honor the price with all the rebates, but they weren’t gonna give us the interest rate. All this was confirmed in detail over the phone and in text messages. Be prepared to get the runaround. Complete waste of our time More

Everyone very helpful and they seem to be happy working at the dealership. Edward spent a lot of time going over stuff about the car and all the different instruments. He was patient and sometimes had to e at the dealership. Edward spent a lot of time going over stuff about the car and all the different instruments. He was patient and sometimes had to explain more than once. He set my music up which was a life saver because I don’t know how to do that. Overall A rating as I am very pleased. More

Excellent service. Very professional experience. Sales personnel went above expectations. I would recommend this dealership. Very professional experience. Sales personnel went above expectations. I would recommend this dealership. More

Amazing experience! Mike and Edward were incredibly open, transparent, and upfront. They truly made this purchase so easy for myself, my husband, and our three children. Mike and Edward were incredibly open, transparent, and upfront. They truly made this purchase so easy for myself, my husband, and our three children. We are so glad we came here! More

It took 3 hours from time we agreed on all details to get into the “finance” office and 7 hours start to finish even though we were paying cash. We were showed an offer sheet that we agreed to and then when into the “finance” office and 7 hours start to finish even though we were paying cash. We were showed an offer sheet that we agreed to and then when the offer was being written it was $1,000 more than we were quoted and when pointed out they quickly “corrected” the error. Once in the finance office it was rushed and we did not receive warranty contracts for warranties purchased. The sales person screwed up the Nissan app by entering our email incorrectly and thus we were locked out of app. He promised to call us next day to fix but did not. I called and left messages twice for sales personal And/or sales management with NO return calls. It was nearly 9:00 pm when we finished purchase and we were rushed outside to transfer stuff from old car. Everyone left and the dealership went dark and I could not even take a xxxx. No good byes from anyone, and insufficient explanation of the tech which is considerable on the new platinum pathfinder we purchased. It was promised that the residue from a removed sticker from a “sister” dealership would be removed when car was being detailed but it was not. It took me over an hour of scrubbing with bug and tar remover to remove. Overall this was not a good experience. More

Mike Sabadosa was very helpful throughout my experience at Nissan. I was so thankful to be able to find the car I was looking for with the help from every kind member of Nissan Saint Augustine. I would hig at Nissan. I was so thankful to be able to find the car I was looking for with the help from every kind member of Nissan Saint Augustine. I would highly recommend working with Mike S to find something perfect for you!! More

This dealer has always been my go-to when I’m in the market for a car. The entire team is exceptional, and they’re all incredibly respectful. I’ve never left disappointed. David, in particular, helped m market for a car. The entire team is exceptional, and they’re all incredibly respectful. I’ve never left disappointed. David, in particular, helped me out this last time, and everything went so smoothly. I definitely recommend everyone to come here for the best car experience thank you all so much! More