Nissan of St. Augustine

My husband and I went to Nissan of st Augustine to see what we can get for a trade on our Nissan rouge. Keith was our salesmen he was so very helpful and friendly and really went out of his way to get us what we can get for a trade on our Nissan rouge. Keith was our salesmen he was so very helpful and friendly and really went out of his way to get us the best price for our new pathfinder.Ace was very friendly also.everyone we came in contact with that day was friendly. More

Warm environment and knowledgeable salesman. I feel like they negotiated the right price and I am very happy with the car. This made it a great experience. they negotiated the right price and I am very happy with the car. This made it a great experience. More

It was so easy to shop for a car this time, I usually dread it. I tell everyone i know who is looking for a new car to go to Nissan of St Augustine and ask for Eric. Great experience!! dread it. I tell everyone i know who is looking for a new car to go to Nissan of St Augustine and ask for Eric. Great experience!! More

This dealership and salesman were extremely nice and offered exceptional customer service. The purchase of my nissan frontier was one of the best experiences I have ever gone thru. offered exceptional customer service. The purchase of my nissan frontier was one of the best experiences I have ever gone thru. More

Less than a year ago, I bought a 2012 Nissan Sentra from Nissan of St. Augustine. Worst mistake of my life. The first part of this nightmare began when I got a call from the loan company of my trade-in vehi Nissan of St. Augustine. Worst mistake of my life. The first part of this nightmare began when I got a call from the loan company of my trade-in vehicle that Nissan of St. Augustine had not paid the vehicle off and now the pay off was more; spoke with Pam the manager and the title person and who were both rude and told me that they had to wait for their money before they could pay off my vehicle. A month after that, the transmission started making a loud grinding noise at 30mph when the motor is cold loud enough that people in the vehicle next to me or on the sidewalk can hear it; I've been told that this is normal. When I have to slam on breaks, the brakes make a grinding noise and the brakes lock up for 10-30 seconds. The driver side power window has also starting having problems not going up and down. The Service Manager Jimmy Campanaro is condescending and flat out lies; he tried to tell me that small vehicles make more noises because there is less room for the noise to travel. This car makes more noises that any old vehicle I have ever been around and I can't get rid of it or get it fixed because the minute I drove it off the dealership lot I became $6900 upside down on this vehicle. James the salesman is unprofessional; he has not contacted me at all since I bought the car except in an attempt last week to sell another car and then had me drive 2 hours acting as if they would service my car and fix the problems. Once again.....nothing got fixed. Don't ever go to this dealership or buy a Nissan and if you are already there get up an run as fast as your legs can carry you. More

I was undecided between the Nissan Altima vs. Hyundai Sonata, after working with Eric Cady and his professionalism, not to mention his knowledge I am pleased with my decision on the Altima. Nissan offer Sonata, after working with Eric Cady and his professionalism, not to mention his knowledge I am pleased with my decision on the Altima. Nissan offers a lifetime powertrain warranty and Hyundai offers 10yrs/100,000. I have always used my personal credit union for purchases but Bob Vespi, the finance director got me a better rate with Capital One saving me over $700 in interest charges. Shopping at Nissan of St. Augustine has been a great pleasure. I want to thank Eric Cady, Bob Vespi and their warm welcoming staff. I not only have a GREAT Altima that I love I have a new dealership for all my vehicle needs. Shopping at Nissan of St. Augustine has truly been a great experience. More

I began my search online in response to an email from Joe Zimmerman. I also communicated with Amanda Olthers. Amanda was very accommodating in finding a time for me to come in on Thursday. I did into meet Zimmerman. I also communicated with Amanda Olthers. Amanda was very accommodating in finding a time for me to come in on Thursday. I did into meet Joe until Friday. I worked with Steve Maag on Thursday doing all the footwork. He was very forthcoming with information. We had to go back and forth to come up with a price, and he was very professional. Since Steve was off on Friday, I completed the car sale with Eric Cady. He too was friendly and professional. He answered all my questions or got the information from others when necessary. Ace F., Sales Manager, was also very informative and professional. My only complaint involved the initial email from Joe Zimmerman. The email stated the the dealership could put me in a 2012 Nissan Versa Hatchback "for what I was paying for my 2009 Nissan Versa Hatchback". In order for that to happen, I had to put down a significant down payment ($2900). The statement "for what I was paying for my 2009" car is based on a formula of what the "average 2009 car payment" should be. I am a repeat customer. I bought my first Nissan in 1987 from Yarborough down on San Marco Avenue. This car is my 5th Nissan in 26 years. I believe in buying locally and will probably come back to this dealership. More

I was looking for a small SUV. I was looking for the best product , price and interest rate. I got all at Nissan of Saint Augustine. I love my new Rouge- is comfortable, quiet, good gas mileage ( before I ha product , price and interest rate. I got all at Nissan of Saint Augustine. I love my new Rouge- is comfortable, quiet, good gas mileage ( before I had GMC Envoy). My experience was great- no pressure, finance director Bob explain all and got me much better rate than other dealer in the area. THE BEST CAR BUYING EXPIErIENCE I EVER HAD. More

I was dissapointed with the answers I received on my return visit to Beck Nissan and so I went to Nissan of Saint Augustine. I met Aron Hunley there who ably walked me through the whole process. I told return visit to Beck Nissan and so I went to Nissan of Saint Augustine. I met Aron Hunley there who ably walked me through the whole process. I told him of the promises made and not realized at Beck and my frustration and he assured me he was ready to clear things up. I told him of what I wanted in a new Senta, and we immediately went to the lot and he looked high and low and found one with just what I wanted. We went inside and i was ready for the paper game and the Sales Manager game, But no nonsense is what I got. He jotted some numbers and then went in to see the sales manager. When he returned he had already cut the price to less than Beck, and got a rebate, and got me 36 month no financing. Then the sales manager came out and I figured it was high pressure time. Boy was I wrong. He only came out to meet and assure me this is a dealer that stands behind their promises. I told them I would have to talk with my wife first. I figured they wouldn't let me take the offer sheet or say this deal is only good for today, but instead gave me more information and let me leave with no pressure. My wife and I agreed this was the deal and dealership for us, so we went back the next day to make the purchase. There we met the Finance director Bob Vespi and he gave us more tips on saving money now and later than you could believe. He made some suggestions and never any pressure. We walked out with a new car and a new dealership for us. We couldn't be happier with the way we were treated at Nissan of St Augustine. More

Don t walk away from this dealership ..RUN...I purchased a used vehicle there they provided a carfax with stated that the vehicle was 11060.00 we came to agree on 11883.00 by the time all of pre delivery se a used vehicle there they provided a carfax with stated that the vehicle was 11060.00 we came to agree on 11883.00 by the time all of pre delivery service fee, electronic registration filing fee, tax, registration, 3rd party private tag agency fee, brought price to 13,900.00 In January the transmission was bucking and the check engine light came on. The dealership blew me off and said that I had to go to the dealership of the car model. I went to this dealership and they offered to let me trade my vehicle in...they pulled up the auto trader AND kelleys blue book amounts of 8500.00... I decided to trade in. When I went back to the dealership to get reimbursed for the warranties that I purchased (not included in the above amounts) the Financial Director was VERY rude. Their customer service ENDED. I should be the one who is upset, I got ripped off by at least 3000.00. wow, you would think that they, after running to the bank laughing with my negative equity, that they could at least be pleasant and help me. I also own a Nissan (not from this dealership) and will drive to Jacksonville to get my oil changes and maintenance. Save yourself a head ache...also when I went to trade in the vehicle, my new dealership told me that 3 months ago people were outside picketing Nissan of St Augustine...apparently they have a long history of HORRIBLE customer service and rip offs More