Nissan of St. Augustine - Service Center

I have a 2009 Armada LE. This is my 8th and FINAL Nissan. In 15 years of owning only nissans, I have watched their quality go staight to hell. This $55,000 Armada is the LAST nissan for me. nissan of St. In 15 years of owning only nissans, I have watched their quality go staight to hell. This $55,000 Armada is the LAST nissan for me. nissan of St. Augustine has the WORST "service" department I have ever experienced in 30 years of owning cars. I have been in there over 7 times in 18 months. The big problem was their SABOTAGE of a multiple valid warranty claims, which I will explain in a moment. On the 7 occasions I had to use them for a simple oil change, or warranty work, here is what happened. The oil changes were exactly that: an oil change. They filled the washer fluid with - water. They did not check a single thing on the so-called 21 point checklist. They did not check the wiper blades, which were ragged. Ignored a simple cleaning of one crusted battery terminal. On all 3 oil changes and nothing else was checked! But the REAL problems arose with warranty work - TIP: if you need warranty work: RUN from this dealer. They will do everything possible to SABOTAGE your warranty claim, even though it is valid. I had tremendous rust inside and outside of this defective sled, even in the headrest stems. The wheels are heavily pitted. My right side mirror broke because it had a defective mirror frame. This dealership told Nissan it was "typical wear and tear", a flat out LIE. The clown who runs the "service" department told me that I need to >>> wash my car every day to prevent rust, as I live within 1 mile of the beach <<<. I asked him: "should I also wash my cheap chrome headrest stems every day, which are totally corroded??" He gave me a dumb stare, as he knew his comment was purely imbecilic. On one occasion they told me a part was in for repairing my SUV. I made a Saturday appointment. I was there 90 minutes waiting for the work to be done, when they told me : "oh sorry - the part is not here." They wasted my Saturday morning. On the two occasions on which they actually did do warranty work - they failed to reassemble the parts on the seat and a mirror, so they do not work properly. In other words, they also have incompetent techs working on cars there, who fail to check their own work. I have caught them lying tome about exactly what work need to be done The Another occasion, it took over 40 minutes just to get the bill and check out. The last time i was there, they refused to give me the warranty invoice,and said we will mail it to you. That was 6 weeks ago. They never did. When Parker owned this dealership, it had NONE of these problems - now it has gone to hell after being sold. Bottom line, they are INCOMPETENT and the owner could care less about us, the customer. I asked him for a call. The dealer owner does not care about Customers, as he totally ignored me. Consumers - GO ANYWHERE but AVOID nissan on St. Augustine to buy or maintain your vehicle!! And remember - nissan uses cheap metal, cheap leather, and parts in their cars, which they did not do 8 years ago. If you want an import from an Asian country, get a Hyundai or Toyota or Honda, even a Kia. Nissans are now: J-U-N-K. More