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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,496 Reviews

2,496 Reviews of Nissan of South Bay - Service Center

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May 19, 2023

Super kind and professional. excellent He was super kind, professional and provided excellent services. Would defo meet him agaib More

by YJRIN@NAVER.COM
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 13, 2023 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! It is experiences like yours that really keep us motivated. Until we meet again, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 19, 2023

Service representative provided good customer service and called me right away once my car repair was completed More

by MARTINEZ.MELEAH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. We are happy to hear that your Advisor was communicating with you while your vehicle was being serviced. If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2023

Fast service, dealership was clean and good snacks. Fast service dealership was clean and good snacks More

by ALEJANDRO.MADA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Nissan of Torrance responded

Hello Alejandro, we're glad to hear you enjoyed your visit and the snacks. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2023

Great experience Excellent service great job done with timely fashion and excellent price Great people work there More

by DAVIDAH1969
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo, Yvonne Castillo
Jun 13, 2023 -

Nissan of Torrance responded

Hello David, thank you for your kind words and this wonderful review! We are so pleased you enjoyed your visit to Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 16, 2023

Me hicieron esperar demasiado, lo que iva a tardar 1:20 duro 6 horas .Desde que llegue le dije lo que necesitaba, hacían una cosa y luego seguían agregando más cosas, siempre hacen un solo diagnóstico de l More

by VALENTINOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aliza Melendez
Jun 13, 2023 -

Nissan of Torrance responded

Hola Valentino, nos decepciona escuchar de su reciente experencia. Si esta dispuesto a darnos una oportunidad, por favor pongase en contacto con nosotros para hablar directamente con el gerente de servicio. Nuestro numero telefonico es 310-536-4000 x2249, esperamos hablar con usted. Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

May 16, 2023

I brought my Nissan leaf in to determine whether my battery was covered under warranty. It was determined that the battery would fall under capacity warranty, but the warranty expired. Nissan was unwil More

by canuterp@gmail.com
Recommend Dealer
No
Employees Worked With
Alisa
Jun 13, 2023 -

Nissan of Torrance responded

Hello, we are disappointed to learn of your experience here at Nissan of Torrance. We are sorry to hear that goodwill didn't approve the repair, unfortunately, that decision is not made by Nissan of Torrance, it is made by the manufacturer. We hope to get a rating based on the customer service provided by your Service Advisor here at Nissan of Torrance as the rating affects us directly. If you wish to further discuss we would be happy to. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 15, 2023

Every time I get there, they're fast quick and very honest people I love coming to Nissan Of Torrance keep up the good work More

by 1984CAMPOS1984
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Jun 13, 2023 -

Nissan of Torrance responded

Hello David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Please don't hesitate to reach out to us if there's anything more we can do for you. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 15, 2023

He helped me a lot, I really appreciate it. Keep people like him who helps to the costumer and gives solutions and options. More

by JONATHANSCZ
Recommend Dealer
Yes
Employees Worked With
Cristopher Figueroa
Jun 13, 2023 -

Nissan of Torrance responded

Hi Jonathan, thank you so much for your positive comments about Nissan of Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Kind Records, Elizabeth Reyes Customer Relations Manager

May 14, 2023

Good follow up from Chris. Took a couple of trips to fix problem with air conditioning. Provided transportation home and back to get car, which was done with ease. So far, my c More

by lwatkins510
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We are glad to hear the issue with your AC has finally been resolved. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 12, 2023

I like to do maintenance for my car there. All the employees are very kind and helpful More

by Fady Awad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
Jun 13, 2023 -

Nissan of Torrance responded

Hello Fady, we are so happy to read such a great review about Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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