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Nissan of South Bay - Service Center

Torrance, CA

4.5
2,608 Reviews

2,608 Reviews of Nissan of South Bay - Service Center

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June 21, 2022

Your are able to get an appointment very quickly. In my case it was the next day. They give you accurate projections for the time that the service will require. They offer multiple discounts to help More

by SLACK0092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
June 21, 2022

Excellent staff, my only complaint was not being updated in a timely manner. Towards the end it was fine. More

by MHEAT3403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

My First Time At The Dealership Other Than The Long Wait To Check In For My Appointment It Was A Pleasant Experience. Richard Was Very Pleasant and Informative More

by AJRGONZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

It was a short visit when I was told that I would be there 4-6 hours. More

by BELIEVEINTHESAVIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
June 16, 2022

Very informative very nice customer service and quick service I Ike it a lot thanks More

by lorageezy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
June 16, 2022

At first I was told that Nissan wasn’t going to take care of my problem. After returning home, Chris Figueredo gave me a call, said to bring the car back, that Nissan would repair my car’s transmission/tail More

by SWANMRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

Richard was prompt friendly and courteous. He was very attentive and kept me informed as to when my vehicle would be ready More

by CYNTHIAJ0573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

Comparing to Cerritos Nissan where I used to go, it is obvious that Torrance needs a lot of improvements. More

by EmTee
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Richard Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other staff at service department
June 15, 2022

Good service - easy Service Scheduling - not so good estimate of completion. Gave original estimate and didn’t detail the remaining work that needed to be done. More

by aracelicheca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

Staff was great but management needs to hire/train more mechanics to shorten wait time. Oil change should NOT take 2+hours. Done it myself for years, know what I'm talking about. It seems like it's not wor More

by HARTJAMIN124
Recommend Dealer
No
Employees Worked With
Paloma Buenrostro
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